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Showing content with the highest reputation since 10/27/2020 in all areas

  1. 1 point
    please raise hell with tech support. demand a refund. i feel as if i am the only one complaining.
  2. 1 point
    Maybe try downloading from the link in the email that Roxio sent you when you purchased the product? A link like that will usually procure the latest version.
  3. 1 point
    Problem solved by changing MyDVD settings to use software rendering instead of hardware rendering. My system uses an Nvidia P2200 GPU. My guess there is an incompatibility with this GPU. Did this setting get changed somehow last week? That's the mystery. In any case we're operational again.
  4. 1 point
    Yes, your fix works! I don't understand why but it works exactly at you outline in your steps above. Thank you so much for figuring this out and sharing with us!