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Showing content with the highest reputation since 10/07/2010 in all areas

  1. 2 points
    Historically, Roxio, and Adaptec before them, did not concern themselves with being backwards compatible, at least with their Creator application. Most releases were not compatible with the prior release build files. The ability to open such files with subsequent versions always fell on deaf ears.
  2. 1 point
    I haven't used Roxio-Gracenote for years because it is so unreliable!
  3. 1 point
    Raymond, I still have Roxio 11, it works fine. You do not need a new one. You can load it using a Super drive with USB and use your code, or download from Roxio directly using your code. Check your Launch Pad and see your Roxio is in. It shall work with MacBook Air. Why do'nt you login to Icould , which may still have the Roxio 11. Try it it should work. Good luck. Thanks
  4. 1 point
    I chatted with support and there's no date on when (or if) Roxio will update this software to 64-bit so it even has a chance of running under macOS Catalina 10.15. I imagine most people who are having problems are having them because there have been seven years of Mac OS updates since the last update. If anyone wants to continue to use this product, like me, it might take everyone's request for programming time to update/fix this product. If Corel is not interested in maintaining this product (they still sell it but don't maintain it), does anyone know of a different product that works?
  5. 1 point
    I had this message come up in MY DVD on the old computer and that and other issues with Roxio had me update my 8 year old box. This still happens on the new machine at times and like the old, the only solution seems to be rebooting the computer. The specs on my new computer are: Intel Core i7-8700 Desktop Processor 6 Cores up to 4.6GHz Turbo LGA1151 300 Series 65W BX80684i78700 Corsair Vengeance LPX 32GB (2x16GB) DDR4 DRAM 2666MHz (PC4-21300) C16 Memory Kit - Black Samsung 960 EVO Series - 500GB NVMe - M.2 Internal SSD (MZ-V6E500BW) I didn't get a video or sound card (yet), but see no reason why this causes problems as I have a pretty screaming machine now. The video (today's at least) is over an hour long and I am trying to burn a disc image prior to burning to DVD. Any ideas? I would rather get it to stop doing that, than to have to reboot and try again. Thanks.
  6. 1 point
    Rachel was kindly thanking Malatekid and reinforcing his suggestion.
  7. 1 point
    Thank you for your reply. I am perplexed however about Roxio/Corel's "honesty". I paid $25 for a One-Time Priority Support. The reply email I received from Ralf Jayrald Corel Customer Support Services asked me to post to this Toast 12 site. I didn't understand why but I so posted. I assumed I would have a dialog with a Roxio/Corel employee to discuss my issue/problem. Today when I checked the status on my Priority Support request I see it is marked Closed and I never had a reply from a Roxio employee, for which I paid $25. I wrote a reply to an email from their "support" asking about such but they have not replied. I see by my invoice that Roxio has an address in Funchal - Madeira, Portugal. I wonder about corporate "core competency" if the only reply to my $25 request is a well meaning guess from a fellow Toast-user. I naively hoped there would be a responsible employee that would know where metadata is hidden on my computer. Let the buyer beware for Roxio products.... regards
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