Hi again Jim,
It's been a while but I did resolve my problem. I contacted Roxio's Tech Support but they didn't seem to have much idea until one of their techies mentioned the settings on the 'Computer' tab. When I selected that tab and viewed the settings, I noticed that the output format was PAL. Ah ha I thought - we've found the answer . I set it to NTSC and tried to burn again but no joy! So much for tech support .
Having been around Windows-based PCs for many years I new the standard approaches to fixing problems. The first approach is - you've got it - re-boot. I tried that but it didn't help. The next line of attack is - re-install software. Bingo - it worked so I'm now an almost happy camper !
Except that I toasted my DVD writer yesterday (I walked into it when the tray was open - Ahhhh ) so had to go buy a new one. The old one was 16x, the new one is 22x. Now, when I insert a blank DVD-R 1-16x DVD, Easy DVD... does not even see it! The DVD unit plays already recorded DVDs fine. So here's my question - is there a setting in Easy VHS to DVD 3 where I can indicate the write speed of 16x?
Well, that was a load of words for a simply question - I hope you get this far!