Hello Jon @ Sonic,
I guess being late to the game is better than not showing up at all.
If you look at the (now) second post in this thread, it answers my problem. I posted the "best answer" for the problem.
It is not my machine and I am a bit insulted by you suggesting so. You have no idea how many tricks tried and how many hours spent trying to get this to work. Myself, sonic boom and cdanteek have solved the mystery, I am sure of it. Question now becomes, who does what with that information?
Unfortunately, this forum has absorbed the bulk of my frustration, a frustration that came from Roxio tech support.
Now, I know the world isn't perfect and things can go wrong. But the last thing I need is insult to injury. I understand I have posted in a few threads. If only my posts weren't moved around everything would certainly would have made more sense. I did delete my first post, and moved it, then everything got weird. I think there are some proud, but defensive and certainly trigger happy mods on this site.
All is seemingly OK now. I easily downloaded and installed a good version of the software. See, not my machine. (somewhere I wrote that I have also since bought a new laptop and tried to install it there without success).
My only question at this point, as seen here, is Roxio willing to compensate me for my misery, frustration and ultimately help in figuring this nonsense out? This is a question, not a demand.