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Louie-Louie

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About Louie-Louie

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  1. Louie-Louie

    Horizontal Flip

    I want to horizontally flip a video that I converted from VHS to digital. The VHS tape was converted a while back from old film rolls that were unfortunately flipped horizontally during the conversion. The video looks like it is being watch through a mirror. Seems like a simple thing that Roxio Creater 2012 should be able to do but I can't seem to find this editing tool. Can this be done?
  2. Louie-Louie

    Creator 2012 Pro Installation Fail

    It worked! THANK YOU SONIC BOOM, YOU THE MAN!
  3. Guess you're right, felt like a fool getting preached to by the Best Buy manager that they don't refund or exchange opened software. At least you gave me some direction in your 2nd response. Thank you and sorry for the attitude.
  4. So what does this mean in English? Oh, I know, I think it means take the software back to where I bought it from and get my $ back. Thanks for nothing cdanteek
  5. I tried to install this program 9 times and it failed the exact same way every time. I see others had the same problem so with the last install, I followed the tech advise by copying the disc-1 files to my hard drive and using the "run" with "setup.exe DisableProducts=DIVX_PLUS", however, same problem. Very annoyed, please help. See attached log file. LogFile 12-02-11 16-45.zip
  6. Louie-Louie

    Creator 2012 Pro Installation Fail

    sorry, here you go: 02/11/12 16:33:12 - Created folder for log files: C:\Documents and Settings\HP_Administrator.YOUR-4DACD0EA75\Application Data\Roxio Log Files\Roxio Creator 2012 Pro\12-02-11 16-33\{ProductID}_{INSTALL_MODE}.log 02/11/12 16:33:12 - Installer version: 3.58.17a 02/11/12 16:33:12 - SetupDlg Started... 02/11/12 16:33:12 - Attempting to register CancelAutoPlay 02/11/12 16:33:12 - Registered AppID 02/11/12 16:33:12 - Registered CancelAutoPlay successfully 02/11/12 16:33:12 - Attempting to supress Windows Update 02/11/12 16:33:12 - Supressed Windows Update successfully 02/11/12 16:33:12 - Worker thread starting... 02/11/12 16:33:12 - Operating System Information: 02/11/12 16:33:12 - Microsoft Windows XP Professional Service Pack 3 (build 2600), 32-bit 02/11/12 16:33:12 - Display Language id: 1033 02/11/12 16:33:12 - System Locale id: 1033 02/11/12 16:33:12 - User default ANSI code page: 1252 02/11/12 16:33:12 - User default OEM code page: 437 02/11/12 16:33:12 - There were no versions of .NET found on this system. 02/11/12 16:33:12 - MS XML was found on this system: 02/11/12 16:33:12 - msxml.dll file version: 8.0.7002.0 02/11/12 16:33:12 - msxml2.dll file version: 8.30.9529.0 02/11/12 16:33:12 - msxml2r.dll file version: 8.1.7502.0 02/11/12 16:33:12 - msxml3.dll file version: 8.100.1052.0 02/11/12 16:33:12 - msxml3a.dll file version: 8.10.8308.0 02/11/12 16:33:12 - msxml3r.dll file version: 8.20.8730.1 02/11/12 16:33:12 - msxml4.dll file version: 4.20.9876.0 02/11/12 16:33:12 - msxml4a.dll file version: 4.10.9404.0 02/11/12 16:33:12 - msxml4r.dll file version: 4.10.9404.0 02/11/12 16:33:12 - msxml6.dll file version: 6.20.1103.0 02/11/12 16:33:12 - msxml6r.dll file version: 6.0.3883.0 02/11/12 16:33:12 - msxmlr.dll file version: 8.0.6730.0 02/11/12 16:33:12 - DirectX was found on this system: 02/11/12 16:33:12 - D3DX9_43.dll file version: 9.29.952.3111 02/11/12 16:33:12 - d3dx10_43.dll file version: 9.29.952.3111 02/11/12 16:33:12 - d3dx11_43.dll file version: 9.29.952.3111 02/11/12 16:33:12 - MSI was found on this system: 02/11/12 16:33:12 - msi.dll file version: 3.1.4001.5512 02/11/12 16:33:12 - Module filename: C:\RoxioDisc1\setup.exe 02/11/12 16:33:12 - Setup command line: "C:\RoxioDisc1\setup.exe" DisableProducts=DIRECTX_FEB10 Mandatory=0 02/11/12 16:33:12 - Base language detected is 'ENU' 02/11/12 16:33:12 - Setting final install language TLA to 'ENU' 02/11/12 16:33:12 - Modified product list: VIRTUALDRIVE64_13X,VIDEOCAP_USB_X86,VIDEOCAP_USB_X64,SMARTSOUND_50,ROXIOCENTRAL_6X,RBVIRTUALFOLDER64_0160,GOOGLE_TOOLBAR,GOOGLE_CHROME,FACEFILTER,EMC_CONTENT13X,EMC_13X,DOTNETFX_351,DIVX_PLUS,DIRECTX_FEB10,CPDECODERPACK_433,CINEPLAYER_58,BOTPRODUCT_A64_4X,BOTPRODUCT_4X,BOTAPP_PE_4X,BOT_PE_39,BASICBURN_0160,BACKONTRACK_A64_39,BACKONTRACK_39 02/11/12 16:33:12 - Successfully added feature 'Content' to product 'EMC_CONTENT13X' 02/11/12 16:33:12 - Successfully added feature 'FaceFilter' to product 'FACEFILTER' 02/11/12 16:33:12 - Successfully added feature 'EMC8' to product 'EMC_13X' 02/11/12 16:33:12 - Temp Folder Information for: C:\DOCUME~1\HP_ADM~1.YOU\LOCALS~1\Temp\ size: 71284.00 02/11/12 16:33:17 - Attempting to force language to 'ENU' 02/11/12 16:33:17 - Base language detected is 'ENU' 02/11/12 16:33:17 - Setting final install language TLA to 'ENU' 02/11/12 16:33:17 - Installer suite information 02/11/12 16:33:17 - UUID is: {AAB42DD0-9551-4E30-A3E4-F87D4A4E1C52} 02/11/12 16:33:17 - FamilyID is: empty 02/11/12 16:33:17 - DisplayName is: Roxio Creator 2012 Pro 02/11/12 16:33:17 - Version is: 13.5 02/11/12 16:33:17 - IconPath is: BIN\SuiteIcon.ico 02/11/12 16:33:17 - HelpLink is: http://www.roxio.com/'>http://www.roxio.com/ 02/11/12 16:33:17 - URLInfoAbout is: http://www.roxio.com/ 02/11/12 16:33:17 - BuildNumber is: 135B90A 02/11/12 16:33:17 - SKU is: R04 02/11/12 16:33:17 - BasePath is: C:\Program Files 02/11/12 16:33:17 - SuiteFolder is: Roxio 2012 02/11/12 16:33:17 - Changed InstalPath to: C:\Program Files\Roxio 2012 02/11/12 16:33:17 - OverinstallAllowed value is: 0 02/11/12 16:33:17 - RepairModeAllowed value is: 1 02/11/12 16:33:17 - No existing suite was found on this system. 02/11/12 16:33:17 - Base language detected is 'ENU' 02/11/12 16:33:17 - Setting final install language TLA to 'ENU' 02/11/12 16:33:17 - Condition for MPI is satisfied 02/11/12 16:33:59 - Disabling installation of product 'DIRECTX_FEB10' 02/11/12 16:33:59 - Condition for product VIRTUALDRIVE64_13X not satisfied; removing 02/11/12 16:33:59 - Disabling installation of product 'VIRTUALDRIVE64_13X' 02/11/12 16:33:59 - Condition for product VIDEOCAP_USB_X86 satisfied 02/11/12 16:33:59 - Condition for product VIDEOCAP_USB_X64 not satisfied; removing 02/11/12 16:33:59 - Disabling installation of product 'VIDEOCAP_USB_X64' 02/11/12 16:33:59 - Running AppSearch 02/11/12 16:33:59 - Looking up the suite property SMARTSOUND_50.AppSearch, and retrieved the value: DEP,SMARTSOUND_50.AppSearchSSPart1&SMARTSOUND_50.AppSearchSSPart2 02/11/12 16:33:59 - Running AppSearch 02/11/12 16:33:59 - Looking up the suite property SMARTSOUND_50.AppSearchSSPart1, and retrieved the value: RET,FALSE;OUT,SMARTSOUND_50.FoundSSPart1,NotFound;REG,HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{2F8BA3FD-1FA9-4279-B696-712ABB12F09F},REG_EXPAND_SZ,UninstallString 02/11/12 16:33:59 - The registry key was not found on x86: 'SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{2F8BA3FD-1FA9-4279-B696-712ABB12F09F}' error: 2 02/11/12 16:33:59 - The requested AppSearch tests were not succesful. 02/11/12 16:33:59 - Running AppSearch 02/11/12 16:33:59 - Looking up the suite property SMARTSOUND_50.AppSearchSSPart2, and retrieved the value: RET,FALSE;OUT,SMARTSOUND_50.FoundSSPart2,NotFound;REG,HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{B8A2869E-30CA-40C5-9CF8-BD7354E57EF8},REG_EXPAND_SZ,UninstallString 02/11/12 16:33:59 - Condition for product SMARTSOUND_50 not satisfied; removing 02/11/12 16:33:59 - Disabling installation of product 'SMARTSOUND_50' 02/11/12 16:33:59 - No condition detected for product ROXIOCENTRAL_6X 02/11/12 16:33:59 - Condition for product RBVIRTUALFOLDER64_0160 not satisfied; removing 02/11/12 16:33:59 - Disabling installation of product 'RBVIRTUALFOLDER64_0160' 02/11/12 16:33:59 - No condition detected for product GOOGLE_TOOLBAR 02/11/12 16:33:59 - No condition detected for product GOOGLE_CHROME 02/11/12 16:33:59 - No condition detected for product FACEFILTER 02/11/12 16:33:59 - No condition detected for product EMC_CONTENT13X 02/11/12 16:33:59 - No condition detected for product EMC_13X 02/11/12 16:33:59 - No condition detected for product DOTNETFX_351 02/11/12 16:33:59 - No condition detected for product DIVX_PLUS 02/11/12 16:33:59 - No condition detected for product CPDECODERPACK_433 02/11/12 16:33:59 - Running AppSearch 02/11/12 16:33:59 - Looking up the suite property CINEPLAYER_58.AppSearch, and retrieved the value: DEP,CINEPLAYER_58.AppSearchAppPath&CINEPLAYER_58.AppSearchCP 02/11/12 16:33:59 - Running AppSearch 02/11/12 16:33:59 - Looking up the suite property CINEPLAYER_58.AppSearchAppPath, and retrieved the value: RET,TRUE;OUT,FOUND_CP50;REG,HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\App Paths\Cineplayer.exe,REG_SZ,Path 02/11/12 16:33:59 - The registry key was not found on x86: 'SOFTWARE\Microsoft\Windows\CurrentVersion\App Paths\Cineplayer.exe' error: 2 02/11/12 16:33:59 - The requested AppSearch tests were not succesful. 02/11/12 16:33:59 - Running AppSearch 02/11/12 16:33:59 - Looking up the suite property CINEPLAYER_58.AppSearchCP, and retrieved the value: RET,FALSE;OUT,CINEPLAYER_58.FoundBD,NotFound;APP,{FOUND_CP50}Filters\SonicSM.dll,MIN,1.0.0.0 02/11/12 16:33:59 - The file 'Filters\SonicSM.dll' could not be found 02/11/12 16:33:59 - The requested AppSearch tests were not succesful. 02/11/12 16:33:59 - Condition for product CINEPLAYER_58 satisfied 02/11/12 16:33:59 - Condition for product BOTPRODUCT_A64_4X not satisfied; removing 02/11/12 16:33:59 - Disabling installation of product 'BOTPRODUCT_A64_4X' 02/11/12 16:33:59 - Condition for product BOTPRODUCT_4X satisfied 02/11/12 16:33:59 - No condition detected for product BOTAPP_PE_4X 02/11/12 16:33:59 - No condition detected for product BOT_PE_39 02/11/12 16:33:59 - No condition detected for product BASICBURN_0160 02/11/12 16:33:59 - Condition for product BACKONTRACK_A64_39 not satisfied; removing 02/11/12 16:33:59 - Disabling installation of product 'BACKONTRACK_A64_39' 02/11/12 16:33:59 - Condition for product BACKONTRACK_39 satisfied 02/11/12 16:33:59 - Evaluating condition for URLPromotion 02/11/12 16:33:59 - The condition '' evaluated to: true 02/11/12 16:34:01 - Executing setup action: VerifyActions.*.Admin 02/11/12 16:34:01 - Action VerifyActions.*.Admin return code: 0 02/11/12 16:34:01 - Executing setup action: VerifyActions.*.EnsureMSI 02/11/12 16:34:01 - Checking if the Windows Installer is the correct version 02/11/12 16:34:01 - Action VerifyActions.*.EnsureMSI return code: 0 02/11/12 16:34:01 - Failed to load : C:\RoxioDisc1\BIN\SSupport.dll for incompatibleSuite 02/11/12 16:34:01 - Could not find incompatible suite information for '{4433FF9E-AF21-4E41-B296-4E13BF4D52F5}' 02/11/12 16:34:01 - Failed to load : C:\RoxioDisc1\BIN\SSupport.dll for incompatibleSuite 02/11/12 16:34:01 - Could not find incompatible suite information for '{E897DC5B-8085-4F6E-9B72-2C1FB8631C62}' 02/11/12 16:34:01 - Failed to load : C:\RoxioDisc1\BIN\SSupport.dll for incompatibleSuite 02/11/12 16:34:01 - Could not find incompatible suite information for '{F7B0FFE6-3EDA-4B7A-A922-78A602E08D30}' 02/11/12 16:34:01 - There were no incompatible suites found in the system. 02/11/12 16:34:01 - Executing setup action: VerifyActions.VIDEOCAP_USB_X86.CurrentVersion 02/11/12 16:34:01 - Action VerifyActions.VIDEOCAP_USB_X86.CurrentVersion return code: 3, reason: The package is not installed 02/11/12 16:34:01 - Executing setup action: VerifyActions.ROXIOCENTRAL_6X.CurrentVersion 02/11/12 16:34:01 - Action VerifyActions.ROXIOCENTRAL_6X.CurrentVersion return code: 3, reason: The package is not installed 02/11/12 16:34:01 - Executing setup action: VerifyActions.GOOGLE_TOOLBAR.CurrentVersion 02/11/12 16:34:01 - Action VerifyActions.GOOGLE_TOOLBAR.CurrentVersion return code: 2, reason: A bad package code was passed in 02/11/12 16:34:01 - Executing setup action: VerifyActions.GOOGLE_CHROME.CurrentVersion 02/11/12 16:34:01 - Action VerifyActions.GOOGLE_CHROME.CurrentVersion return code: 2, reason: A bad package code was passed in 02/11/12 16:34:01 - Executing setup action: VerifyActions.FACEFILTER.CurrentVersion 02/11/12 16:34:01 - Action VerifyActions.FACEFILTER.CurrentVersion return code: 3, reason: The package is not installed 02/11/12 16:34:01 - Executing setup action: VerifyActions.EMC_CONTENT13X.CurrentVersion 02/11/12 16:34:01 - Action VerifyActions.EMC_CONTENT13X.CurrentVersion return code: 3, reason: The package is not installed 02/11/12 16:34:01 - Executing setup action: VerifyActions.EMC_13X.CurrentVersion 02/11/12 16:34:01 - Action VerifyActions.EMC_13X.CurrentVersion return code: 3, reason: The package is not installed 02/11/12 16:34:01 - Executing setup action: VerifyActions.DOTNETFX_351.CurrentVersion 02/11/12 16:34:01 - Action VerifyActions.DOTNETFX_351.CurrentVersion return code: 2, reason: A bad package code was passed in 02/11/12 16:34:01 - Executing setup action: VerifyActions.DIVX_PLUS.CurrentVersion 02/11/12 16:34:01 - Action VerifyActions.DIVX_PLUS.CurrentVersion return code: 2, reason: A bad package code was passed in 02/11/12 16:34:01 - Executing setup action: VerifyActions.CPDECODERPACK_433.CurrentVersion 02/11/12 16:34:01 - Action VerifyActions.CPDECODERPACK_433.CurrentVersion return code: 3, reason: The package is not installed 02/11/12 16:34:01 - Executing setup action: VerifyActions.CINEPLAYER_58.CurrentVersion 02/11/12 16:34:01 - Action VerifyActions.CINEPLAYER_58.CurrentVersion return code: 3, reason: The package is not installed 02/11/12 16:34:01 - Executing setup action: VerifyActions.BOTPRODUCT_4X.CurrentVersion 02/11/12 16:34:01 - Action VerifyActions.BOTPRODUCT_4X.CurrentVersion return code: 3, reason: The package is not installed 02/11/12 16:34:01 - Executing setup action: VerifyActions.BOTAPP_PE_4X.CurrentVersion 02/11/12 16:34:01 - Action VerifyActions.BOTAPP_PE_4X.CurrentVersion return code: 3, reason: The package is not installed 02/11/12 16:34:01 - Executing setup action: VerifyActions.BOT_PE_39.CurrentVersion 02/11/12 16:34:01 - Action VerifyActions.BOT_PE_39.CurrentVersion return code: 3, reason: The package is not installed 02/11/12 16:34:01 - Executing setup action: VerifyActions.BASICBURN_0160.CurrentVersion 02/11/12 16:34:01 - Action VerifyActions.BASICBURN_0160.CurrentVersion return code: 3, reason: The package is not installed 02/11/12 16:34:01 - Executing setup action: VerifyActions.BACKONTRACK_39.CurrentVersion 02/11/12 16:34:01 - Action VerifyActions.BACKONTRACK_39.CurrentVersion return code: 3, reason: The package is not installed 02/11/12 16:34:01 - Product VIDEOCAP_USB_X86 was not found on the system. Installing version 1.22.0 02/11/12 16:34:01 - Product ROXIOCENTRAL_6X was not found on the system. Installing version 6.5.0 02/11/12 16:34:01 - Product FACEFILTER was not found on the system. Installing version 1.0.7 02/11/12 16:34:01 - Product EMC_CONTENT13X was not found on the system. Installing version 13.5.609 02/11/12 16:34:01 - Product EMC_13X was not found on the system. Installing version 1.3.675 02/11/12 16:34:01 - Product CPDECODERPACK_433 was not found on the system. Installing version 4.3.0 02/11/12 16:34:01 - Product CINEPLAYER_58 was not found on the system. Installing version 5.8 02/11/12 16:34:01 - Product BOTPRODUCT_4X was not found on the system. Installing version 4.1 02/11/12 16:34:01 - Product BOTAPP_PE_4X was not found on the system. Installing version 4.0 02/11/12 16:34:01 - Product BOT_PE_39 was not found on the system. Installing version 3.9.0 02/11/12 16:34:01 - Product BASICBURN_0160 was not found on the system. Installing version 1.6 02/11/12 16:34:01 - Product BACKONTRACK_39 was not found on the system. Installing version 3.9.0 02/11/12 16:34:01 - Executing setup action: VerifyActions.*.CheckPrompt 02/11/12 16:34:01 - Checking if __MsiPromptForCD mutex is set 02/11/12 16:34:01 - Action VerifyActions.*.CheckPrompt return code: 0 02/11/12 16:34:01 - Executing setup action: VerifyActions.VIDEOCAP_USB_X86.MSICorrectVersion 02/11/12 16:34:01 - Checking if the Windows Installer is the correct version 02/11/12 16:34:01 - Action VerifyActions.VIDEOCAP_USB_X86.MSICorrectVersion return code: 0 02/11/12 16:34:01 - Executing setup action: VerifyActions.ROXIOCENTRAL_6X.MSICorrectVersion 02/11/12 16:34:01 - Checking if the Windows Installer is the correct version 02/11/12 16:34:01 - Action VerifyActions.ROXIOCENTRAL_6X.MSICorrectVersion return code: 0 02/11/12 16:34:01 - Executing setup action: VerifyActions.GOOGLE_TOOLBAR.MSICorrectVersion 02/11/12 16:34:01 - Checking if the Windows Installer is the correct version 02/11/12 16:34:01 - Action VerifyActions.GOOGLE_TOOLBAR.MSICorrectVersion return code: 0 02/11/12 16:34:01 - Executing setup action: VerifyActions.GOOGLE_CHROME.MSICorrectVersion 02/11/12 16:34:01 - Checking if the Windows Installer is the correct version 02/11/12 16:34:01 - Action VerifyActions.GOOGLE_CHROME.MSICorrectVersion return code: 0 02/11/12 16:34:01 - Executing setup action: VerifyActions.FACEFILTER.MSICorrectVersion 02/11/12 16:34:01 - Checking if the Windows Installer is the correct version 02/11/12 16:34:01 - Action VerifyActions.FACEFILTER.MSICorrectVersion return code: 0 02/11/12 16:34:01 - Executing setup action: VerifyActions.EMC_CONTENT13X.MSICorrectVersion 02/11/12 16:34:01 - Checking if the Windows Installer is the correct version 02/11/12 16:34:01 - Action VerifyActions.EMC_CONTENT13X.MSICorrectVersion return code: 0 02/11/12 16:34:01 - Executing setup action: VerifyActions.EMC_13X.MSICorrectVersion 02/11/12 16:34:01 - Checking if the Windows Installer is the correct version 02/11/12 16:34:01 - Action VerifyActions.EMC_13X.MSICorrectVersion return code: 0 02/11/12 16:34:01 - Executing setup action: VerifyActions.DOTNETFX_351.MSICorrectVersion 02/11/12 16:34:01 - Checking if the Windows Installer is the correct version 02/11/12 16:34:01 - Action VerifyActions.DOTNETFX_351.MSICorrectVersion return code: 0 02/11/12 16:34:01 - Executing setup action: VerifyActions.DIVX_PLUS.MSICorrectVersion 02/11/12 16:34:01 - Checking if the Windows Installer is the correct version 02/11/12 16:34:01 - Action VerifyActions.DIVX_PLUS.MSICorrectVersion return code: 0 02/11/12 16:34:01 - Executing setup action: VerifyActions.CPDECODERPACK_433.MSICorrectVersion 02/11/12 16:34:01 - Checking if the Windows Installer is the correct version 02/11/12 16:34:01 - Action VerifyActions.CPDECODERPACK_433.MSICorrectVersion return code: 0 02/11/12 16:34:01 - Executing setup action: VerifyActions.CINEPLAYER_58.MSICorrectVersion 02/11/12 16:34:01 - Checking if the Windows Installer is the correct version 02/11/12 16:34:01 - Action VerifyActions.CINEPLAYER_58.MSICorrectVersion return code: 0 02/11/12 16:34:01 - Executing setup action: VerifyActions.BOTPRODUCT_4X.MSICorrectVersion 02/11/12 16:34:01 - Checking if the Windows Installer is the correct version 02/11/12 16:34:01 - Action VerifyActions.BOTPRODUCT_4X.MSICorrectVersion return code: 0 02/11/12 16:34:01 - Executing setup action: VerifyActions.BOTAPP_PE_4X.MSICorrectVersion 02/11/12 16:34:01 - Checking if the Windows Installer is the correct version 02/11/12 16:34:01 - Action VerifyActions.BOTAPP_PE_4X.MSICorrectVersion return code: 0 02/11/12 16:34:01 - Executing setup action: VerifyActions.BOT_PE_39.MSICorrectVersion 02/11/12 16:34:01 - Checking if the Windows Installer is the correct version 02/11/12 16:34:01 - Action VerifyActions.BOT_PE_39.MSICorrectVersion return code: 0 02/11/12 16:34:01 - Executing setup action: VerifyActions.BASICBURN_0160.MSICorrectVersion 02/11/12 16:34:01 - Checking if the Windows Installer is the correct version 02/11/12 16:34:01 - Action VerifyActions.BASICBURN_0160.MSICorrectVersion return code: 0 02/11/12 16:34:01 - Executing setup action: VerifyActions.BACKONTRACK_39.MSICorrectVersion 02/11/12 16:34:01 - Checking if the Windows Installer is the correct version 02/11/12 16:34:01 - Action VerifyActions.BACKONTRACK_39.MSICorrectVersion return code: 0 02/11/12 16:34:01 - Executing setup action: VerifyActions.VIDEOCAP_USB_X86.IsQualified 02/11/12 16:34:01 - Checking if platform qualifies for installation 02/11/12 16:34:01 - Action VerifyActions.VIDEOCAP_USB_X86.IsQualified return code: 0 02/11/12 16:34:01 - Executing setup action: VerifyActions.ROXIOCENTRAL_6X.IsQualified 02/11/12 16:34:01 - Checking if platform qualifies for installation 02/11/12 16:34:01 - Action VerifyActions.ROXIOCENTRAL_6X.IsQualified return code: 0 02/11/12 16:34:01 - Executing setup action: VerifyActions.GOOGLE_TOOLBAR.IsQualified 02/11/12 16:34:01 - Checking if platform qualifies for installation 02/11/12 16:34:01 - Action VerifyActions.GOOGLE_TOOLBAR.IsQualified return code: 0 02/11/12 16:34:01 - Executing setup action: VerifyActions.GOOGLE_CHROME.IsQualified 02/11/12 16:34:01 - Checking if platform qualifies for installation 02/11/12 16:34:01 - Action VerifyActions.GOOGLE_CHROME.IsQualified return code: 0 02/11/12 16:34:01 - Executing setup action: VerifyActions.FACEFILTER.IsQualified 02/11/12 16:34:01 - Checking if platform qualifies for installation 02/11/12 16:34:01 - Action VerifyActions.FACEFILTER.IsQualified return code: 0 02/11/12 16:34:01 - Executing setup action: VerifyActions.EMC_CONTENT13X.IsQualified 02/11/12 16:34:01 - Checking if platform qualifies for installation 02/11/12 16:34:01 - Action VerifyActions.EMC_CONTENT13X.IsQualified return code: 0 02/11/12 16:34:01 - Executing setup action: VerifyActions.EMC_13X.IsQualified 02/11/12 16:34:01 - Checking if platform qualifies for installation 02/11/12 16:34:01 - Action VerifyActions.EMC_13X.IsQualified return code: 0 02/11/12 16:34:01 - Executing setup action: VerifyActions.DOTNETFX_351.IsQualified 02/11/12 16:34:01 - Checking if platform qualifies for installation 02/11/12 16:34:01 - Action VerifyActions.DOTNETFX_351.IsQualified return code: 0 02/11/12 16:34:01 - Executing setup action: VerifyActions.DIVX_PLUS.IsQualified 02/11/12 16:34:01 - Checking if platform qualifies for installation 02/11/12 16:34:01 - Action VerifyActions.DIVX_PLUS.IsQualified return code: 0 02/11/12 16:34:01 - Executing setup action: VerifyActions.CPDECODERPACK_433.IsQualified 02/11/12 16:34:01 - Checking if platform qualifies for installation 02/11/12 16:34:01 - Action VerifyActions.CPDECODERPACK_433.IsQualified return code: 0 02/11/12 16:34:01 - Executing setup action: VerifyActions.CINEPLAYER_58.IsQualified 02/11/12 16:34:01 - Checking if platform qualifies for installation 02/11/12 16:34:01 - Action VerifyActions.CINEPLAYER_58.IsQualified return code: 0 02/11/12 16:34:01 - Executing setup action: VerifyActions.BOTPRODUCT_4X.IsQualified 02/11/12 16:34:01 - Checking if platform qualifies for installation 02/11/12 16:34:01 - Action VerifyActions.BOTPRODUCT_4X.IsQualified return code: 0 02/11/12 16:34:01 - Executing setup action: VerifyActions.BOTAPP_PE_4X.IsQualified 02/11/12 16:34:01 - Checking if platform qualifies for installation 02/11/12 16:34:01 - Action VerifyActions.BOTAPP_PE_4X.IsQualified return code: 0 02/11/12 16:34:01 - Executing setup action: VerifyActions.BOT_PE_39.IsQualified 02/11/12 16:34:01 - Checking if platform qualifies for installation 02/11/12 16:34:01 - Action VerifyActions.BOT_PE_39.IsQualified return code: 0 02/11/12 16:34:01 - Executing setup action: VerifyActions.BASICBURN_0160.IsQualified 02/11/12 16:34:01 - Checking if platform qualifies for installation 02/11/12 16:34:01 - Action VerifyActions.BASICBURN_0160.IsQualified return code: 0 02/11/12 16:34:01 - Executing setup action: VerifyActions.BACKONTRACK_39.IsQualified 02/11/12 16:34:01 - Checking if platform qualifies for installation 02/11/12 16:34:01 - Action VerifyActions.BACKONTRACK_39.IsQualified return code: 0 02/11/12 16:34:01 - Executing setup action: VerifyActions.BOT_PE_39.IsWindowsVolumeNTFS 02/11/12 16:34:02 - Action VerifyActions.BOT_PE_39.IsWindowsVolumeNTFS return code: 0 02/11/12 16:34:02 - Executing setup action: VerifyActions.BACKONTRACK_39.IsWindowsVolumeNTFS 02/11/12 16:34:04 - Action VerifyActions.BACKONTRACK_39.IsWindowsVolumeNTFS return code: 0 02/11/12 16:34:04 - Google Toolbar not compatible with target system; reason = 5 02/11/12 16:34:04 - Google Chrome not compatible with target system; reason = 1 02/11/12 16:34:04 - Creating item removal data 02/11/12 16:34:04 - Finished creating item removal data; count=0 02/11/12 16:34:04 - Reading UI sequence from the DCF 02/11/12 16:34:38 - Checking validity of key '' 02/11/12 16:34:38 - Validation completed successfully 02/11/12 16:34:46 - Disabling installation of product 'GOOGLE_TOOLBAR' 02/11/12 16:34:46 - Disabling installation of product 'GOOGLE_CHROME' 02/11/12 16:34:46 - Starting ExecuteShutdownActions 02/11/12 16:34:46 - Could not obtain the ClassName for window 'Roxio CinePlayer'. 02/11/12 16:34:46 - There are no applications needing to be shown in the 'Files in Use' dailog 02/11/12 16:34:46 - Executing setup action: PreviousVersions.VIDEOCAP_USB_X86.Auto 02/11/12 16:34:46 - Action PreviousVersions.VIDEOCAP_USB_X86.Auto return code: 0 02/11/12 16:34:46 - Executing setup action: PreviousVersions.ROXIOCENTRAL_6X.Auto 02/11/12 16:34:46 - Action PreviousVersions.ROXIOCENTRAL_6X.Auto return code: 0 02/11/12 16:34:46 - Executing setup action: PreviousVersions.FACEFILTER.Auto 02/11/12 16:34:46 - Action PreviousVersions.FACEFILTER.Auto return code: 0 02/11/12 16:34:46 - Executing setup action: PreviousVersions.EMC_CONTENT13X.Auto 02/11/12 16:34:46 - Action PreviousVersions.EMC_CONTENT13X.Auto return code: 0 02/11/12 16:34:46 - Executing setup action: IncompatibleApplications.EMC_13X.C13_Content 02/11/12 16:34:46 - Action IncompatibleApplications.EMC_13X.C13_Content return code: 0 02/11/12 16:34:46 - Executing setup action: PreviousVersions.EMC_13X.DX90 02/11/12 16:34:46 - Action PreviousVersions.EMC_13X.DX90 return code: 0 02/11/12 16:34:46 - Executing setup action: PreviousVersions.EMC_13X.EMC70 02/11/12 16:34:46 - Action PreviousVersions.EMC_13X.EMC70 return code: 0 02/11/12 16:34:46 - Executing setup action: PreviousVersions.EMC_13X.Auto 02/11/12 16:34:46 - Action PreviousVersions.EMC_13X.Auto return code: 0 02/11/12 16:34:46 - Executing setup action: IncompatibleApplications.DOTNETFX_351.VER351 02/11/12 16:34:46 - Action IncompatibleApplications.DOTNETFX_351.VER351 return code: 0 02/11/12 16:34:46 - Executing setup action: PreviousVersions.CPDECODERPACK_433.Auto 02/11/12 16:34:46 - Action PreviousVersions.CPDECODERPACK_433.Auto return code: 0 02/11/12 16:34:46 - Executing setup action: IncompatibleApplications.CINEPLAYER_58.CP30 02/11/12 16:34:46 - Action IncompatibleApplications.CINEPLAYER_58.CP30 return code: 0 02/11/12 16:34:46 - Executing setup action: IncompatibleApplications.CINEPLAYER_58.CP3x 02/11/12 16:34:46 - Action IncompatibleApplications.CINEPLAYER_58.CP3x return code: 0 02/11/12 16:34:46 - Executing setup action: IncompatibleApplications.CINEPLAYER_58.SDMX 02/11/12 16:34:46 - Action IncompatibleApplications.CINEPLAYER_58.SDMX return code: 0 02/11/12 16:34:46 - Executing setup action: IncompatibleApplications.CINEPLAYER_58.CP5X 02/11/12 16:34:46 - Action IncompatibleApplications.CINEPLAYER_58.CP5X return code: 0 02/11/12 16:34:46 - Executing setup action: PreviousVersions.CINEPLAYER_58.Auto 02/11/12 16:34:46 - Action PreviousVersions.CINEPLAYER_58.Auto return code: 0 02/11/12 16:34:46 - Executing setup action: PreviousVersions.BOTPRODUCT_4X.Auto 02/11/12 16:34:46 - Action PreviousVersions.BOTPRODUCT_4X.Auto return code: 0 02/11/12 16:34:46 - Executing setup action: PreviousVersions.BOTAPP_PE_4X.Auto 02/11/12 16:34:46 - Action PreviousVersions.BOTAPP_PE_4X.Auto return code: 0 02/11/12 16:34:46 - Executing setup action: PreviousVersions.BOT_PE_39.Auto 02/11/12 16:34:46 - Action PreviousVersions.BOT_PE_39.Auto return code: 0 02/11/12 16:34:46 - Executing setup action: PreviousVersions.BASICBURN_0160.Auto 02/11/12 16:34:46 - Action PreviousVersions.BASICBURN_0160.Auto return code: 0 02/11/12 16:34:46 - Executing setup action: PreviousVersions.BACKONTRACK_39.Auto 02/11/12 16:34:46 - Action PreviousVersions.BACKONTRACK_39.Auto return code: 0 02/11/12 16:34:46 - Incompatible suite is empty. Go on with installation 02/11/12 16:34:46 - Updating install progress: 0 / 20, Gathering required information... 02/11/12 16:34:46 - Action InstallActions.DOTNETFX_351.KB949939_x86 has no product code, no reference counting will be done. 02/11/12 16:34:46 - Updating install progress: 0 / 20, Installing Microsoft .Net v3.5 SP1 02/11/12 16:34:46 - Executing setup action: InstallActions.DOTNETFX_351.KB949939_x86 02/11/12 16:34:46 - Condition '(({OSVERSION} == 6.0) AND ({ARCHITECTURE} == 32))' evaluated to false 02/11/12 16:34:46 - Condition for install action not satisfied; skipping 02/11/12 16:34:46 - Action InstallActions.DOTNETFX_351.KB949939_x86 return code: 0 02/11/12 16:34:46 - Action InstallActions.DOTNETFX_351.KB949939_x86 is Sync 02/11/12 16:34:46 - Action InstallActions.DOTNETFX_351.KB949939_x86 has SyncHandle equal NULL. 02/11/12 16:34:46 - Updating install progress: 1 / 20, Installing Microsoft .Net v3.5 SP1 02/11/12 16:34:46 - Action InstallActions.DOTNETFX_351.KB949939_x64 has no product code, no reference counting will be done. 02/11/12 16:34:46 - Updating install progress: 1 / 20, Installing Microsoft .Net v3.5 SP1 02/11/12 16:34:46 - Executing setup action: InstallActions.DOTNETFX_351.KB949939_x64 02/11/12 16:34:46 - Condition '(({OSVERSION} == 6.0) AND ({ARCHITECTURE} == 64))' evaluated to false 02/11/12 16:34:46 - Condition for install action not satisfied; skipping 02/11/12 16:34:46 - Action InstallActions.DOTNETFX_351.KB949939_x64 return code: 0 02/11/12 16:34:46 - Action InstallActions.DOTNETFX_351.KB949939_x64 is Sync 02/11/12 16:34:46 - Action InstallActions.DOTNETFX_351.KB949939_x64 has SyncHandle equal NULL. 02/11/12 16:34:46 - Updating install progress: 2 / 20, Installing Microsoft .Net v3.5 SP1 02/11/12 16:34:46 - Action InstallActions.DOTNETFX_351.KB938371_x86 has no product code, no reference counting will be done. 02/11/12 16:34:46 - Updating install progress: 2 / 20, Installing Microsoft .Net v3.5 SP1 02/11/12 16:34:46 - Executing setup action: InstallActions.DOTNETFX_351.KB938371_x86 02/11/12 16:34:46 - Condition '(({OSVERSION} == 6.0) AND ({ARCHITECTURE} == 32))' evaluated to false 02/11/12 16:34:46 - Condition for install action not satisfied; skipping 02/11/12 16:34:46 - Action InstallActions.DOTNETFX_351.KB938371_x86 return code: 0 02/11/12 16:34:46 - Action InstallActions.DOTNETFX_351.KB938371_x86 is Sync 02/11/12 16:34:46 - Action InstallActions.DOTNETFX_351.KB938371_x86 has SyncHandle equal NULL. 02/11/12 16:34:46 - Updating install progress: 3 / 20, Installing Microsoft .Net v3.5 SP1 02/11/12 16:34:46 - Action InstallActions.DOTNETFX_351.KB938371_x64 has no product code, no reference counting will be done. 02/11/12 16:34:46 - Updating install progress: 3 / 20, Installing Microsoft .Net v3.5 SP1 02/11/12 16:34:46 - Executing setup action: InstallActions.DOTNETFX_351.KB938371_x64 02/11/12 16:34:46 - Condition '(({OSVERSION} == 6.0) AND ({ARCHITECTURE} == 64))' evaluated to false 02/11/12 16:34:46 - Condition for install action not satisfied; skipping 02/11/12 16:34:46 - Action InstallActions.DOTNETFX_351.KB938371_x64 return code: 0 02/11/12 16:34:46 - Action InstallActions.DOTNETFX_351.KB938371_x64 is Sync 02/11/12 16:34:46 - Action InstallActions.DOTNETFX_351.KB938371_x64 has SyncHandle equal NULL. 02/11/12 16:34:46 - Updating install progress: 4 / 20, Installing Microsoft .Net v3.5 SP1 02/11/12 16:34:46 - Action InstallActions.DOTNETFX_351.KB937287_x86 has no product code, no reference counting will be done. 02/11/12 16:34:46 - Updating install progress: 4 / 20, Installing Microsoft .Net v3.5 SP1 02/11/12 16:34:46 - Executing setup action: InstallActions.DOTNETFX_351.KB937287_x86 02/11/12 16:34:46 - Condition '(({OSVERSION} == 6.0) AND ({ARCHITECTURE} == 32))' evaluated to false 02/11/12 16:34:46 - Condition for install action not satisfied; skipping 02/11/12 16:34:46 - Action InstallActions.DOTNETFX_351.KB937287_x86 return code: 0 02/11/12 16:34:46 - Action InstallActions.DOTNETFX_351.KB937287_x86 is Sync 02/11/12 16:34:46 - Action InstallActions.DOTNETFX_351.KB937287_x86 has SyncHandle equal NULL. 02/11/12 16:34:46 - Updating install progress: 5 / 20, Installing Microsoft .Net v3.5 SP1 02/11/12 16:34:46 - Action InstallActions.DOTNETFX_351.KB937287_x64 has no product code, no reference counting will be done. 02/11/12 16:34:46 - Updating install progress: 5 / 20, Installing Microsoft .Net v3.5 SP1 02/11/12 16:34:46 - Executing setup action: InstallActions.DOTNETFX_351.KB937287_x64 02/11/12 16:34:46 - Condition '(({OSVERSION} == 6.0) AND ({ARCHITECTURE} == 64))' evaluated to false 02/11/12 16:34:46 - Condition for install action not satisfied; skipping 02/11/12 16:34:46 - Action InstallActions.DOTNETFX_351.KB937287_x64 return code: 0 02/11/12 16:34:46 - Action InstallActions.DOTNETFX_351.KB937287_x64 is Sync 02/11/12 16:34:46 - Action InstallActions.DOTNETFX_351.KB937287_x64 has SyncHandle equal NULL. 02/11/12 16:34:46 - Updating install progress: 6 / 20, Installing Microsoft .Net v3.5 SP1 02/11/12 16:34:46 - Action InstallActions.DOTNETFX_351.INSTALLDOTNETFX35_FUL has no product code, no reference counting will be done. 02/11/12 16:34:46 - Updating install progress: 6 / 20, Installing Microsoft .Net v3.5 SP1 02/11/12 16:34:46 - Executing setup action: InstallActions.DOTNETFX_351.INSTALLDOTNETFX35_FUL 02/11/12 16:34:46 - Running external command: "C:\RoxioDisc1\DOTNETFX_351\wcu\dotNetFramework\dotNetFx35setup.exe" /Q /NORESTART 02/11/12 16:34:46 - Action InstallActions.DOTNETFX_351.INSTALLDOTNETFX35_FUL return code: 0 02/11/12 16:34:46 - Action InstallActions.DOTNETFX_351.INSTALLDOTNETFX35_FUL is Sync 02/11/12 16:34:46 - Action InstallActions.DOTNETFX_351.INSTALLDOTNETFX35_FUL has SyncHandle not equal NULL. 02/11/12 16:45:23 - Updating install progress: 7 / 20, (null) 02/11/12 16:45:23 - Action InstallActions.DOTNETFX_351.INSTALLDOTNETFX35_FUL failed with exit code 1603. 02/11/12 16:45:23 - Installation failed with error code 1603 02/11/12 16:45:23 - Rolling back installation 02/11/12 16:45:23 - Caught cancelation exception while running install actions 02/11/12 16:45:23 - Updating install progress: 7 / 20, Preparing to roll back... 02/11/12 16:45:23 - Updating rollback progress: 7 / 20, Preparing to roll back... 02/11/12 16:45:23 - Updating rollback progress: 7 / 20, Rolling back Microsoft .Net v3.5 SP1 02/11/12 16:45:23 - Rolling back setup action: InstallActions.DOTNETFX_351.INSTALLDOTNETFX35_FUL 02/11/12 16:45:23 - Action InstallActions.DOTNETFX_351.INSTALLDOTNETFX35_FUL has nothing to roll back 02/11/12 16:45:23 - Action InstallActions.DOTNETFX_351.INSTALLDOTNETFX35_FUL rollback return code: 0 02/11/12 16:45:23 - Updating rollback progress: 6 / 20, Rolling back Microsoft .Net v3.5 SP1
  7. I tried to install this program 9 times and it failed the exact same way every time. I see others had the same problem so with the last install, I followed the tech advise by copying the disc 1 files to my hard drive and using the "run" with "setup.exe DisableProducts=DIVX_PLUS", however, same problem. Very annoyed, please help. See attached log file.
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