Hello Gurus, thanks for getting back to me. I do have both the Roxio Video Capture and USB 2861 devices present in device manager. I hadn't considered that it might be the scart adapter I had been using. I have tried using a scart adapter that comes with an XBOX 360 as well as a generic one that I found in the house. Neither have worked but I will try running my camcorder through the capture device just with the RCA cables when I get home from work as you suggested. I also received a message back from Tech Support suggesting I try those drivers mentioned above, despite me telling them that they didn't work in my first message to them. They also requested some info from DirectX Diagnostic tool which I shall also do when I'm home. One question though. There seems to be a 64bit and 32bit version of this tool, which should I use? Thanks again for your help. I thought I was at a dead end before I posted on here, now at least there is hope.