I am computer ignorant, so please be patient. I bought this product the same time I bought my new Samsung laptop. When I went to downlaod the Roxio the first time I had no internet service and it would not let me install. When II corrected that problem then tried to install Roxio it would not allow me to install. this time saying that my system does not meet the requirements for Windows 7. I have Windows 7 Premium and it does meet requirements. I tried to inmstall the software on my pc and it works it just will not install on this laptop. Does anyone have any suggestions to help me out please?????