I have used this product in the past on my old PC with VISTA! Since then I have replaced my old PC with a faster 4 processor model (AMDA8-5500 APU w/Radeon D Graphics,3.20GHz, 32GB am) under WIN 8.1. When I recently tried to use the software, I fail to obtain PC to VCR recognition. Easy VHS to DVD 3 Plus did update when I activated it. I tried to verify that the VCR hardware was listed in the installed hardware list - not found. I am on my fourth VCR, so I do not feel that I have an inoperative VCR. The USB port I am using works with other devices, so I do not feel that is my problem area - this USB port is not one of the special (?) USB ports in the rear of my PC. The cable connecting the PC to the VCR is the original that came with the software.
I also confirmed he compatibility of this software with WIN 8.1 - it is.
I am at a loss as to where next to direct my attention next! Any guidance would be appreciated. TIA JP.