Remind me, what is it you said in line 2 of post seven, I read it as:
But fail to see how that fixes the Roxio issue, and buying the software suggested will cost me something close to 30 Euros, I didn't buy software to have to buy something else to the job that the package I bought can't do.
As for EULA, I haven't read the EULA, but most usually state that you can't have the software running on more than one machine at any one time, so I have always taken that to mean it is ok to install on more than one PC (desktop and laptop) but not to using the software on each machine. It would be my laptop that I want it on and not my desktop, as it is my laptop where I might want to watch video offline, my desktop is permanently connected, so I can remove it from desktop.
When I select Copy & Convert I get the 'Launch you browser to start viewing and downloading web video', dialog box, then I open the browser, I view the video all the way through and right the way through till the end of the video the dialog box remains unchanged, I play a different video and still nothing happens, I have tried playing multiple videos and not seen any changes in the dialog box.
I get the error message on my desktop PC, both with and without my AV program running, my laptop has a different AV program to my desktop, I disabled my AV for installation, and it remained disabled until I restarted the the computers.
I use my main PC for gaming mostly so I use Advanced System Care 5 Pro to keep it clean, I also defrag my registry before and after installing new software so I can be sure that nothing gets in the way of my gaming. I run Advanced System Care 5 (free version) on my laptop which also cleans that for me, but not as thoroughly as the Pro version.
I have the Retail box version.