Hello, when i first boot everything up, i am able to see and hear the video/audio that is on my xbox. However, when i hit start capture, i get a black preview screen, again i still hear the audio on my laptop. Then, when i hit stop capture, the preview screen remains black, the audio is still there. I have hooked up the HD Pro with HDMI cables, so i know that, that cannot be the issue. Please help! BTW, the i have selected the HDMI option on the screen and the status says "ready"