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Everything posted by wicket2961

  1. Hi, Please can you tell me if this laptop will run the Capture Pro. Thank you http://www.ebay.co.uk/itm/TOSHIBA-C660-1J2-V4-15-6-INCH-2-53GHz-4GB-RAM-LAPTOP-REFURB-/330888432237?pt=UK_Computing_Laptops_EH&hash=item4d0a7cca6d
  2. Hi guys/girls, I received the capture HD PRO today and was obviously very excited at the so called "ease of use". I installed the software, plugged everything in and all I received was an error message when trying to load the "edit" part of the software and also had a "No signal" error on the "capture" page with the blank black screen where the xbox 360 game should be present. (also an ocassional "not responding" message) I tried to repair the software but there was no change! I uninstalled all of the software, turned of malware anti spy etc and downloaded th esoftware once again. This time the "Edit" section loaded fine but now when I tried to open up the "capture" part of the software and had the Xox turned the laptop screen started to flash a blue colour with the software still present in the background. This cause my laptop to crash. After I rebooted the laptop I tried again but with the Xbox turned off and the screen was normal. I turned the Xbox on and the flashing started again until I unplugged the Roxio device from the laptop. I tried to install the software a third time and the problem is still present and after a few hours I am on the verge of giving up as I never expected it to be this difficult to get working. I have tried Repair re-install changing input - output 1080i, 720p, 480p turning off malware and anti spyware switching cables ie swapping the HDMI cables Please help me to get this device working.... sorry if I waffled haha
  3. wicket2961

    Can Only Capture When Full Screen.

    I have my laptop and tv and that's it so I don't know what my issue is lol
  4. wicket2961

    Very Disappointed...

    I have had nothing but problems with the device. The only way I can get it to work (sort of) is if I make the capture screen full screen and open up the task manager in order to get up all the info I need. Even this makes my computer crash at times. I really want the device and software to wrok brilliantly because I love the idea of what it can do and the simplicity of it...
  5. wicket2961

    Live Streaming Issues.

    I have the SP1 update but How do I work out what quality I should be using ie 720p 480p etc. Is my bandwith also the bitrate? if my badwith is 600 should I input 600 into the bitrate box? Thank you
  6. wicket2961

    Live Streaming Issues.

    I also (when I can get the device to sort of work) am having problems. The first time I tried streaming there was a 3 second delay whilst running 720p. I tried again the following day and there was a delay of approximately 1 mintue and then the stream would constantly stutter etc. I have tried all of the settings from 720p to the lowest and tried messing with the bitrate (but I don't know how to work out optimal bitrate) and still he same thing... Stutter and a delay of atleast 1 mintue. I hope this gets fixed soo nas it is a real shame. PS So how do you work out bit rate etc?
  7. Hi, If you're not aware I have had and am still having many problems with the device... anyway... I noticed that when you live stream to twitch straight from the capture software the title is automatic and the tweet that it sends to twitter doesn't contain any info on what you're playing. I would like to be able to press "live stream" and then put in a title for the live stream before the tweet goes out etc. Do I need to go into twitch whilst I am streaming to change this and then send the tweet manually? Thank you
  8. wicket2961

    Auto Title When Live Streaming

    Thanks for your help
  9. wicket2961

    Did Anyone Try?

    Hi Jim, Here are a couple of pics for you. Chris
  10. Meow, I will update you on anything I can because I know how frsutrating this is. I will request a new unit on Monday and hopefully I will receive a new unit that works as it should. Good luck
  11. wicket2961

    Did Anyone Try?

    I done the above and turned off some of the programs that were not needed but I still can't find anything for the media player. Thanks for your help.
  12. wicket2961

    Can Only Capture When Full Screen.

    Please do because I cannot see anything on my little screen. Only way to stop flickering is to load it as full screen before I even turn on the console. even then it ends up crashing :-(
  13. wicket2961

    Did Anyone Try?

    Thanks for the tip. I done all of the above but there was no media player mentioned in the windows features box. I guess I am not allowed to.
  14. wicket2961

    Did Anyone Try?

    please tell me how do you do this on vista.
  15. Jim, You've been a great help offering sound advice and I appreciate every bit of it. I hope that supprot will be able to help me resolve this problem within the next 24 hours otherwise I will be forced to cancel the review for my website due to the amount of time already put into this device. Thanks again Chris
  16. I downloaded directx 9 and it asked me where I wanted t osave the files so I chose pictures. Once in pictures I had to create a folder t oput all of the files into as there were over 120. I found one that was dxsetup which I ran and after everything was done the capture card still didn't change. I checked dxdiag and there is no mention of directx 9, only directx 11. I don't know what I am doing but this is all too much for the sake of capturing gameplay. The sad thing is that this is a review unit that corel sent me for review purposes. I can't even review it if it doesn't work (so annoying) I still can't believe that there is no phone support and that you have to wait a minimum of 12 hours for possible help. This is one of the worst experiences I have had both with customer service and products.
  17. I was meant to say "Flash has crashed" not falsh haha
  18. I thought that because I have directx 11 I didn't need the "9". I have managed to get it working t osome degree by making the capture screen "full screen" so that my whole laptop screen is my xbox. I can then bring up task manager and start capture/stop cature but as soon as I have stopped the capture my laptop goes black and crashes therefore needing a restart.... well holding down of the power button. When I try to live stream through twitch it starts t owork and then I get an error message saying that falsh has crashed etc.... I guess I will see of direct 9 changes any of this. Thanks again
  19. No phone support and a 12 hour waiting per question? I think the best idea is to send it back. What a shame.
  20. I have never had any issue with other deivces on this laptop but maybe this is all about to change. I run the Directx 11
  21. To be honest I don't know anything about my spec or even if I am using AMD or Nvidia let alone meet the requirements. Here is what I pulled up from dxdiag which I hope keeps me in the clear. Time of this report: 10/4/2012, 12:08:58 Machine name: VISTA_USER-PC Operating System: Windows Vista™ Home Premium (6.0, Build 6002) Service Pack 2 (6002.vistasp2_gdr.120402-0336) Language: English (Regional Setting: English) System Manufacturer: TOSHIBA System Model: Satellite L300 BIOS: InsydeH2O Version 1.50 Processor: Intel® Pentium® Dual CPU T3400 @ 2.16GHz (2 CPUs), ~2.2GHz Memory: 1916MB RAM Page File: 1220MB used, 2861MB available Windows Dir: C:\Windows DirectX Version: DirectX 11 DX Setup Parameters: Not found Card name: Mobile Intel® 4 Series Express Chipset Family Manufacturer: Intel Corporation Chip type: Mobile Intel® 4 Series Express Chipset Family DAC type: Internal Device Key: Enum\PCI\VEN_8086&DEV_2A42&SUBSYS_FF671179&REV_07 Display Memory: 829 MB Dedicated Memory: 128 MB Shared Memory: 701 MB Current Mode: 1280 x 800 (32 bit) (60Hz) Monitor: Generic PnP Monitor Driver Name: igdumdx32.dll,igd10umd32.dll Driver Version: 8.15.0010.2555 (English) DDI Version: 10 BGRA Supported: Yes Driver Attributes: Final Retail Driver Date/Size: 10/13/2011 12:58:56, 571904 bytes I will speak to a family member and borrow an HDMI cable to double check that it iteslf isn't the problem. Thanks again for your support
  22. Also I just wanted to make you aware that I can hear the XBox and game through my laptop but the flickering is stopping me from being able to see anything (not that there is anything on the small black screen to see)
  23. Thanks Jim but sadly the same issue keeps occuring. I have attached a youtube video I have made of my most current problem http://www.youtube.com/watch?v=Xuf8SDUvYiA&feature=youtu.be in the video you do not see the shaking and flashing as I do with my eyes but it is there. I have a support question open so hopefully they will be able to help.