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Brazenhead89

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About Brazenhead89

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  1. Brazenhead89

    Hd Pro Refuses To Be Recognised

    How do I post images on the forum? I'm not typically a forum person. I guarantee you, however, that my Roxio is not listed, nor are there any extra, unexpected devices. I have reset my computer to factory settings and repeated the installation once again, to no avail. Even attaching and removing the device with device manager open does sweet F.A. Well, either way, as we speak it's being sent back to the supplier for a refund. Sadly, I just don't think this thing's worth the effort, so I'm trading it for a Hauppage. I appreciate the help and patience, guys, but the sad fact is this thing just isn't cutting it for me.
  2. Brazenhead89

    Hd Pro Refuses To Be Recognised

    Sadly, Jim, that achieved nothing. I collapsed every menu in the device manager entry, yet plugging and unplugging the device didn't even make a dent. Unless there's another solution you can recommend, I'm giving up, and this is getting returned. Such a shame
  3. Brazenhead89

    Hd Pro Refuses To Be Recognised

    Well, Jim, whilst that advice doesn't sound like much fun it's certainly the sort of D.I.Y solution I expect to work! Wish me luck fellas, I'm going in!
  4. Brazenhead89

    Hd Pro Refuses To Be Recognised

    I have tried that method, as well as an alternative method - wiring up everything beforehand, installing the software, and resetting the PC when instructed. There's no indication of the PC installing the necessary drivers, no presence of my Roxio in the device manager (which I know as a common check for connection problems), and no device registering when I enter the capture software. Interestingly, the power light on the Roxio lights up (that large purple light on the front of the device), yet this is the only feedback either the device or the PC are providing me. No other lights, either the component or HDMI lights, are lighting up, even with HDMI cables properly inserted (and I've checked that rigorously!).
  5. Brazenhead89

    Hd Pro Refuses To Be Recognised

    Sorry, to clarify; I have followed it to the letter, like I did when I first purchased it. There's little there to shed light on this particular issue, however.
  6. Brazenhead89

    Hd Pro Refuses To Be Recognised

    Oh, also, the quick start manual was indeed included. I have long since abandoned relying on it for guidance.
  7. Brazenhead89

    Hd Pro Refuses To Be Recognised

    I'm aware that factory resetting my entire computer would erase my current Roxio installation. That was the whole point. I wanted to start again, install the software and hardware without the intrusion of a paranoid anti-virus, and eliminate anything that could conflict with the installation. A fresh computer, fully updated with all other necessary service packs, updates and drivers; right back to where I started before the problems began, and eliminating the possibility of the Anti-Virus conflicting. Since getting to that point, no amount of installing, uninstalling, repairing or restarting can get the PC to register my HD Pro. I have tested all USB ports, used a number of different cables, and used a number of different USB devices; all of which work without hassle. 'Tis a sad day, to be sure.
  8. Brazenhead89

    Hd Pro Refuses To Be Recognised

    Absolutely nothing. I installed a new Anti-virus but, as stated, I turned it off during the re-installation of my Roxio. And when I factory reset my entire computer, I turned off Windows defender and only connected to the internet to instal the necessary updates for the Gamecap. I am yet to install the new anti-virus on my PC again. I'm about ready to write this off as a lost cause. The USB port on my HD Pro always felt flimsy, and the device itself feels like it'll break in the palm of my hand. It's probably just bust as a result of being so shoddily made.
  9. Brazenhead89

    Hd Pro Refuses To Be Recognised

    I have just about had it with this device. After days of trying to get it running to a near-acceptable level, and eventually succeeding, I returned to it a few days later to find that - lo and behold - it just no longer wants to accept any sort of HDMI cable I plug into it. Neither the HDMI nor component light on the device lights up, even with HDMI cables firmly and correctly connected. The software installer finsihes installing with no issues at all, but after restarting windows it neither installs the necessary drivers nor, even, lists the HD Pro in my device manager. I've tried reinstalling, repairing, checking for updates, even rrestarted my whole #$^@ computer in order to reinstall it afresh. I've tried installing with firewalls and anti-virus both on and off, absolutely nothing has worked. And now, though the light indicating that the device is connected is on, there's nothing here to suggest that there's any action between it and my PC. I can only presume that the usb port is frazzled. It never felt particularly stable in the first place - always a little loose. Is anybody else's device like this? Can anyone else advise? I'm disappointed. Once this thing worked, I was impressed. But after all the hassle it's caused me, I'm beginning to doubt it was worth either the effort or the money. Advice is most certainly appreciated!
  10. Brazenhead89

    Setup Help - Using One Screen

    Unless you think it's worth keeping, go right ahead. I suppose it at least preaches the virtues of making sure things are plugged in properly!
  11. Brazenhead89

    Setup Help - Using One Screen

    Oh.....wait.... Turns out that the solution to the problem was pushing the HDMI cables a little further into their respective slots. I shall leave now, head bowed, having thoroughly embarassed myself. Thank you for your help, Ogdens. Let us never speak of this again.
  12. Brazenhead89

    Setup Help - Using One Screen

    Yes, I certainly do; light is powered on, and I'm using the very USB that shipped with the device.
  13. Brazenhead89

    Setup Help - Using One Screen

    Hi, I'm new to all this. There's a chance I'm making a schoolboy technical error. I use the same TV for both my PC and my Xbox, as it has both VGA and HDMI inputs. I simply change inputs via my TV remote depending on which of the two I want on screen. Simple. However, I think this may have something to do with my problem. I'm connecting my Xbox 360 to the HD PRO, and sending the output - naturally - to my television via HDMI as well. The PC is currently connected to my TV via typical VGA. I thought that this would only be a minor niggle and that I could simply hit 'record' from the HD PRO software, tune my TV into the HDMI, and play my game on-screen whilst the software ran in the background, off-screen. Apparently not; I am having a WEALTH of problems. First of all, the software is picking up absolutely no connections from my Xbox at all, I simply receive a 'No Signal' error from the capture screen. Connecting the Xbox directly to the TV, changing my settings to any of the compatible video formats, and then reconnecting my setup like before doesn't seem to make a blind bit of difference. Switching my TV between HDMI and PC inputs doesn't hep the issue either - if anything my television seems to spazz out, flickering manically and generally having a rough time of it all. I've tried reinstalling both the software and drivers, different HDMI ports, even swapping my two HDMI cables around, all to no avail. I can only presume that having both the HD PRO software and the Xbox console both being viewed on the same device is causing conflict. Will I need seperate screens for both my PC and Xbox? It's not a deal-breaker if I do, but it certainly is a bummer. Any assistance would be much appreciated.
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