James English replied to Flameraven2's question in Capture
i have your solution brother. I had to go to the RGC file in my program files go inside and delete everything. But one file is always running named "RoxmediaDBgame 1x" so you have to go to task manager (crtl + alt + delete) and stop the program from running. After that empty your recycling bin. After run the roxio uninstaller. Then just re install.
James English replied to Scripts's question in Capture
So i learned figured out that the RGC doesn't work with 8.1 (more specifically the software) so you'll need to restore your pc back to 8.0 to use the RGC. Simply by searching restore in windows then going through the process.
Ever since Windows 8.1 came out my roxio's been on the fritz. First it would only capture for 1 second, now it wont capture at all. when i launch the recording software the RGC isn't detected. Then when i change the quality i cane hear audio with no video.