Today, I received my Roxio Game Capture HD Pro. I'm very happy to have it and finally do something with it, but there is a problem with that. Every time I try to install the program and content from the installation DVD, I get stopped at the end and met with a message saying,
"Roxio Game Capture HD Pro Wizard was interrupted."
Here's the message I'm getting: http://i.imgur.com/8wngj.png
After that happened, I went online to look for some resolutions to my problem. I found a support page for Roxio and did everything they said that was there:
If installing from disc, try copying all files from the disc to a folder on the hard drive then installing from hard drive.
If the installation rolls back at .Net Framework or has error 0643, uninstall .Net Framework 3.5 SP1 from Control Panel
If the installation rolls back at DirectX, install DirectX from DIRECTX_FEB10 folder on the disc then reinstall.
Disable Startup items from msconfig.
If installing from disc, try copying all files from the disc to a folder on the hard drive then installing from hard drive.
I tried all of these, and the installation was still not completed (it kept stopping at the same part - this is the part that it stops at: http://i.imgur.com/2Ifxo.png).
If anybody can help me figure out what is going wrong (or what I'm doing wrong), I would greatly appreciate it.
Thank you for your time.
Edited to get rid of the log files since it is zipped properly, in the next post.