Sorry, I didn't start a new thread because I was having a problem that sounded just like the opening post (and title of the thread). When I tried to open the program, it would just get stuck at that opening blue screen and would never progress. However, I found a funny, and easy, fix last night. I just unplugged the USB device while it was stuck on that screen. It gave me a little error message, but after that the program seems to open just fine now. It's almost like it was getting hung up on trying to detect the USB device or something (I'm no tech guy). Anyway, problem solved on my end. Thanks for the response, though!!