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About Kstoops13

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  1. Thanks for the reply. I saw this same suggestion on another post and tried it already. The log files that I attached are from the install attempt after follow the above suggestion.
  2. I have a Game Capture HD Pro installation DVD which I purchased this past Christmas 2012. I am considering getting a new laptop which will likely come with Window 8. I am wondering if I will be able to install on Windows 8 with the DVD that I have. I reviewed the information on the Roxio web site but it was not clear to me. Can anyone tell me if I will be able to run Game Capture Pro on Windows 8 without having to pay any additional upgrade costs? Thanks!
  3. I noticed this error message in previous install attempts... "Could not open file C:\windows\System32\DriverStore\FileRepository\uth5x.inf_amd64_neutral_825338283d10fdd2\uth5x.inf. (Error code 0xE0000100: The style of the INF is different than what was requested.)" I thought I would try deleting this file on my system, but am not able to do so.
  4. Hello, I installed Game Capture HD Pro and it installed fine. I had some problems with the capture and was told to uninstall and reinstall. Since the uninstall I have not been able to get the install to complete. I have tried many many things suggested on this site and have had no luck. i continue to get the same error and automatic rollback. I am attaching the most recent install attempt log files. In this latest attempt I had created a new admin user on my laptop, copied the install CD content to the hard drive, checked that no compatibility options where checked on the set-up.exe properties, and ran the install checking for updates. The install seems to get to step 24 of 26. Any help/suggestions would be greatly appreciated! Thanks in advance. LogFile 13-04-07 18-05.zip