I purchased Toast 11 Titanium one week ago. All it does is crash when I hit the record button. I want to Video Archive the raw video on my Canon camcorder (Vixia HF-S200). Immediately after loading the software ($99, and never got an email reply with a Service Code after registering), I had to download 2 updates, the first for Mountain Lion and the second to upgrade to 11.1 (1072). I tried 6 times to Archive from the camera to a 25 gb BD and CRASH. Apple has been inundated with error reports. And what a run around trying to contact Roxio. They obviously don't want to be bothered. Can anyone help??