I am trying to figure something out that I have been having issues with since I started using my RGC HD Pro. When I open the software that brings up the capture and edit buttons everything is fine. I am then able to use the edit and share feature, however, when I try to click on capture the window comes up and instantly it crashes and I am given a window that says "Roxio media capture has stopped working."
Windows does not show that a solution is available to I thought I would write here.
My computer specs are as follows:
Windows 7 Home Premium 64 bit
AMD A10 5800k 3.8GHz processor
Plenty of space
and I have explorer 10 installed