I've built my own PC, I know it's not a heat issue as I run a program in the background as well as my G15 showing the temps and the % usage that's going on.
Clearly, there's an issue with purple screens and this device when attempting to "re-broadcast" it into a streaming app, however you claim that isn't the case when it's clear as day on the forums. Obviously nobody associated with Roxio posts here, since this issue has been ongoing as far back as October that I can find. The easiest solution is to enable Aero (not on Windows 8) or disable an onboard GPU (mine isnt onboard, 6850) so I was curious if anyone else has found another fix, or if I need to return this device as it's clear the software is very buggy.
I was warned the software/device isn't perfect, but I expect it at the least to not crash and stay stable, I couldn't resist the try at the price tag but it's not worth the hassle if it doesn't work properly.
I spent three hours trying to fix the purple screen issue, and when that didn't resolve - I used their software because it was all I had to use and it was buggy at best, since the software crashed twice at the 3 hour mark.
It also apparently works when it wants to. Getting no signal now, when it was just working earlier.
Edit: Fixed it. Replugged the plugs three times, restarted the Xbox twice and the Game Capture Pro HD three times, then twinkled my toes and it's showing up as Status: Ready. Just wish I could get it to display in Xsplit (purple screen).
Edit2: Well, first stream today lasted a total of about 15 seconds.. then it froze up and crashed again.
Edit: It also apparently has a buzzing like sound when it's quiet, noticed during the game rolling credits. Is that normal?