Jon_P

I just tried the Reinstall Process 3 times and it didnt work, then tried deleted everything from Roxio in Safe Mode and now im getting a CRITAL REGISTRY KEYS NEEDED, So I will try fully reinstalling it again and I have even reinstalled my Graphics card, Would you happen to know if it could be anything else

I just tried plugging in my Blu Ray DVD player with HDMI and it has the same blank screen so I am now trying your Deeper repair option and will let you know what happens

Heres just an update on what images im getting and that my Device Manager is show my ROXIO HD PRO working fine DEVICE MANAGER: RESULT WITH ROXIO HD PRO PLUGGED IN RESULT WHEN DEVICE IS UNPLUGGED

I firstly went to Drive device and saw it was there checked for no errors but I even disabled it then reinstalled it then reconnected the wires then enables it after restarting plus turn off all my Firewall Anti virus etc. while doing so and I even plug it into all my USB ports and still no picture just a black screen

Hey everyone . Firstly id like to say I love my ROXIO HD PRO and have never had a problem with it until as of recently after not using it for about 2 weeks it hasnt worked properly. The first thing that happened was it kept coming up saying select device not found so I followed this http://forums.suppor...vice-not-found/ and it helped fix the problem but now all i have is a blank screen where it doesnt seem to be recieving input even tho the USB Device is working and the XBOX 360 is working on the TV. Also i am using a 2m USB extender which works great and has never had problems with. This is my current setup And this is what I am getting on my computer everytime i try and use it after unplugging it and reconnecting all the leads even reinstalling it all from CD. Also here are my PC Specs: Motherboard - ASUS S1366 P6X58D-E Motherboard CPU - Intel Core i7 950 3.07GHz @ 3068 MHz CPU Cooler - Zalman CNPS10X GPU - ASUS ATI Radeon HD 5870 RAM - 6gb tripple channel 1600mhz Power Supply - OCZ 700W ModXstream PRO DVD - Pioneer DVR-219BK 24x DVD DL Burner SATA Black HD - 1TB Seagate 7200rpm SATA 6Gb/s HDD Monitor - 23" Led Samsung monitor Keyboard - Logitech G15 Keyboard Mouse - Logitech HID Operating System Windows 7 64Bit Hope someone can help me out