"videowave has stopped working a problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available"
First let me start with I am an older women helping her son so be patient as I know little about computer systems. He has captured, rendered, and uploaded approximately 55 videos with no problem and really enjoys the system. However, today he has attempted to render a video several times only to get this error message. We have repaired as well as uninstalled and re-installed. I have read many of these postings and am still at a loss. If someone can give me the simplest possible method of fixing this problem I would greatly appreciate it. Thank you.