"So I have my Roxio Currently hooked up to my xbox and it's on, but on my computer, the device shows up as "TRANSCODER".
I have the S/N on the back of the device, and the product is registered, but the 14 period is long gone. I used it for a while, and it worked fine. When I updated my computer and such, it just force crashes everytime I open the "Capture" part. I have used it, as I've uploaded videos to youtube on this account youtube.com/user/17hax (don't know if that'd help prove ownership but worth a shot) What do I need to provide to get the software download
EDIT* I've found the disc, out of sleeve. Luckily I registered the product.
EDIT*** I repaired it, and it's still force crashing. So I uninstalled, and reinstalled. Still force crashing. Any ideas?"
That's what the post said, didn't nessicarily mean to hit "Topic Solved"