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Everything posted by DrDGCC

  1. This is just a heads up, I am using bit-defender and it reports a virus in RoxioCentralFx.exe (I downloaded NXT 2 today from the UK site). Meanwhile AVG and others give it the all clear - so it looks like some virus scanners are given it a false positive. This explained my many clashes and installation hangs.
  2. DrDGCC

    Anti-Virus And Nxt Pro 2

    No problem Because Bitdefender could not clean the file, it flagged the file as non-executable. I just had to add to the list of exclusions in bitdefender (anti-virus settings) after installation, in my case this resolved the exe. I was a little lucky that it had not tampered with the file, in that case I would have to go throught the loops of disabling the anti-virus during install, adding the exclusions; and depending on how agressive the anti-virus is, it may either involve restoring the exe from a backup once it has been excluded. Don't like exclusions, but no choice. Daniel
  3. I am having the same issue - and despite lots of guru posts saying basically "yeah, email support is free, and you can get them to reset the serial number", I am still looking for the free email address. All of the links finally redirect you to "pay up if you want to use the software". For instance http://corel.force.com/roxio?lang=en leads to the wedpage of "got you suckers - pay up!". I find it annoying but bearable that I have to contact Corel to reset the serial number. I find it unbelievable that there is no free help after 14 day - maybe they think their software is perfect and never needs support. If there is free support it would nice if a guru would just post it.