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DrDGCC

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Posts posted by DrDGCC


  1. No problem

    Because Bitdefender could not clean the file, it flagged the file as non-executable. I just had to add to the list of exclusions in bitdefender (anti-virus settings) after installation, in my case this resolved the exe.

     

    I was a little lucky that it had not tampered with the file, in that case I would have to go throught the loops of disabling the anti-virus during install, adding the exclusions; and depending on how agressive the anti-virus is, it may either involve restoring the exe from a backup once it has been excluded.

     

    Don't like exclusions, but no choice.

     

    Daniel


  2. I am having the same issue - and despite lots of guru posts saying basically "yeah, email support is free, and you can get them to reset the serial number", I am still looking for the free email address. All of the links finally redirect you to "pay up if you want to use the software".

     

    For instance http://corel.force.com/roxio?lang=en leads to the wedpage of "got you suckers - pay up!". I find it annoying but bearable that I have to contact Corel to reset the serial number. I find it unbelievable that there is no free help after 14 day - maybe they think their software is perfect and never needs support.

     

    If there is free support it would nice if a guru would just post it.

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