This is my Roxio Creator NTX3 problem that I would appreciate help with.
I created my project ‘Storyline’ from MOV video clips, ensured I have ‘Native’ audio in the ‘Timeline’.
Click ‘Output’ > ‘Export’
Click button ‘Destination’ > ‘Video File”
Click ‘Purpose’ > ‘Both’
Click ‘Video file quality’ > ‘DV format AVI’
Click ‘Normalize Audio’
Click ‘Create Video File’
Render action performs, locate the AVI file but when I open it there is no audio.
Why didn’t VideoWave render the audio?
I also saved my project as follows:
Click ‘File’ > ‘Save As’
Save ‘File Type’ as ‘VideoWave Production (*dmsm)' as there is no other File Type.
If I open the file it will open up in VideoWave which has the audio, so how can I send my project to a relative if I create a disc?
Error code or issue:
None
What kind of project were you working on:
Creator NTX3, purchased 2015
What kinds of files were you using and where did you get them?
MOV***.MOI from Cannon Legria FS200 camcorder
Did you complete your project or did it stop at a certain point in the process?
Completed project
Have you ever successfully completed the task that you are contacting us about?
No
Did you make any changes to your computer recently? (new applications, updates, etc) If so, what?
No
My computer specifications:
Operating System (including service packs): Windows 10 (upgraded from Windows 8 in June, 2015
Make: Dell
Model: Inspiron 15, 3000 Series
Video card: AMD Radeon R4 Graphics, 1.80 GHz
Processor speed: AMD A6-6410
RAM: 8.00 GB installed (6.93 GB usable)
Free hard drive space: 114 GB
I last did an operating system update on: Update for Microsoft Windows (KB6087040), on 25/09/2015
Audio devices: AMD High Definition Audio Device with Realtek High Definition Audio
