Same thing happened to me last week and all of my photoshows stopped at about the 5th picture and would not play to completion. Whenever there is a major update to Java or Adobe Flash Player the photoshows do NOT work and the Techs take a long time to fix the issues, and never inform anyone when the issues are fixed. You have to check all the time to find out if the issues is corrected/fixed. I don't understand how we get such poor service for the annual membership fee that we pay to Roxio/Corel. I think I better find another service. I am totally fed up!
Today, my Roxio Photoshow version 6 stopped working... The Photoshows would not upload, and the software can not find my CD/DVD drives to burn a DVD of any photoshow.
It worked fine a week ago. Other applications can find the CD/DVD drive and I can burn a music CD. Any help would be appreciated.
More details. I can update photoshows that are on My Member Page, but I can not upload new ones!
I just renewed my annual membership for the premium photoshow website last week. I checked a lot of my photoshows ( I have over 100 of them) and the photoshows would not play Photoshow.com website. Is there an issue with the website?
The cover photo for a lot of them are displaying as blank. Was there a java update or flash player update recently? I updated all of my software recently and nothing is displaying on the premium website! I had someone else check them out on their computer and they had the same issue. I think I will ask for a refund. Too many issues!!!
I did everything that you have suggested and nothing works. I turned off McAfee firewall and uploaded but it failed again. I wanted to attach the photoshow_uploader.txt file to show you the errors but that is not allowed in the forum.
My subs ends in October 2014 an I can access y member page. I am also getting a message that have no CD\DVD burner from software, but I can burn a music CD from WMP and iTunes.
My PC is 3 months old... Didn't want windows 8.
Dell Windows 7 Home Premium
Intel® Core 7-4770 CPU 3.40Gz
64-bit Operating System
626 GB free storage
My version and build 872 is the same as yours. I am using MP3 music. I have been using Photoshow for years. I have over 120 posted to my member page. What others available?
I am also having the same issues with no sound playing during the online photoshows. I am using Adobe Flash Player11 Active X version 11.7.700.169 which was installed on 4/18/13.
I played my photoshows using both Chrome and IE9 and both browsers had the same sound issues.