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About SydCrain

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  1. I thought that this was Roxio that I was talking to? This is the Roxio Support website, right? Who do you recommend I talk to??
  2. Strangely, the AUDIO from the VCR is going through the computer even when the Easy VHS to DVD program is NOT in use....But the program refuses to open. My Dell Studio info:
  3. Still not working. Attached are shots of the device manager list. I don't have a download of this program. It is the CD in the real box from an online store. The box and the CD say: "Roxio Easy VHS to DVD 3 PLUS". So I don't know what you meant about "it must be a download"??
  4. I have Windows 7 and I installed the NEW Easy VHS to DVD 3 Plus. It appears to install fine. BUT, when I click the desktop icon to open the program, I get a box that says "Easy VHS to DVD has stopped working"... It says that it is checking the internet for a solution but DOESN'T do anything. After a few seconds the box disappears! I uninstalled it and reinstalled it. I have IE 9, I have DirectX 11, I have Shockwave and Flash, WHY is this new product that I just spent MONEY for NOT working???? NO exclamation marks are on any of the items in the Device Manager...... Angry, Al C.
  5. SydCrain

    Easy Vhs To Dvd Stopped Working On Windows 7

    I has "Roxio Video Capture USB" listed under Sound, Video, and Game Controllers. It says that the device is working properly. The driver version is: "5.2009.416.0" No yellow triangle exclamation marks.
  6. Suddenly, my great Easy VHS to DVD (version "Build 201B23A ENU") stopped working on my Dell Windows 7 computer. I uninstalled and re-installed the Easy VHS to DVD program, but it refuses to find the VCR's signal. All lof a sudden! I know how this program works, I've used it for 2 years now. And I see that there is an upgrade discount for those with an old version to switch to the new Version 3. BUT none of the patches on this site work for this copy. It seems to have been created and then abandoned by Roxio! How do I know that the new $20 update to Version 3 is actually going to work??? Would I be wasting a valuable $20??? Please Help.... Syd Crain 6-01-2013