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About Flash1223

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  1. I installed VHS to DVD 3 Plus on an ASUS Q200E laptop running Windows 10. I get No Video Signal. This is the initial install. It is the latest version of the software and the current Video Capture device, model HU3180E. I updated the software after installation. Other things I have done to resolve the problem: There were previous versions of Roxio software on the computer. I uninstalled all other Roxio software and any other video or audio capture software. I uninstalled any previous video capture device drivers. In the Device Manager screen, all Roxio devices are working properly and have the latest drivers. I have a video signal. The output of the VCR is split between the TV and the laptop so that I can monitor the signal on the TV as well as the laptop. The device is working properly. I have a Dell desktop with Roxio Creator NXT 3. The device works with the video capture app. Unfortunately, my TV and VCR are in another room, so I need the video capture capability on the laptop which I set up next to the VCR. Everything else seems to be working properly except that I get a No Video Signal message in VHS to DVD running on the laptop.
  2. Amazon is selling Roxio Easy VHS to DVD 3 Plus. It states that it can be made compatible with Windows 10 by downloading the SP 2.0 update. Is this correct? I see nothing Roxio's website that mentions an update to Windows 10 for Roxio Easy VHS to DVD 3. This is from Amazon's listing for Roxio Easy VHS to DVD 3:
  3. I am trying to reinstall Creator NXT under Windows 8.1. The initial install was OK, but I had restore the system after a Windows problem. Now the install aborts with an error code 064C. Does anyone know what this error is, and how to resolve the problem?
  4. Flash1223

    How Do I Obtain My Friggin Support Code?

    I have the same problem. I purchased the download of Creator NXT and registered it. Here's what I got from Roxio: Roxio Product Registration Thank you for registering your new Roxio Software! First: Kenneth Last: <intentionally left blank> Email: <intentionally left blank> Product: Roxio Creator NXT You now have the opportunity to access our support services which include an advanced knowledgebase, community forums, tips & tutorials, patches & updates and so much more. http://support.roxio.com/     Your privacy is of the utmost importance to us, so please know that your information will never be sold or compromised in any way. Enjoy your new software! Sincerely, The Roxio Software Team http://www.roxio.com/     - This is an automated email. Please do not reply- I need a support code because Creator NXT will not install. Unless you have a support code, or you are buying something from them, there is no way to contact them. In the meantime, the 14 day clock is running. Does it start when you register the product, or when they send you the code?
  5. I was able to resolve this problem by completely removing all traces of the original install. Now I have a new problem. See my post about " Windows Reconfigures Creator 2012 Every Time I Start It."
  6. I had the motherboard replaced on my Dell Inspiron 560 desktop, requiring me to re-install Creator 2012. After many trials and tribulations, I managed to uninstall then re-install the software. Now every time I run Creator 2012 I get a message "Please wait while Windows configures Creator 2012" then tells me to restart. I restart, and I keep getting this message. This happens EVERY time I run Creator 2012. If I skip this step I have very limited functionality. Only a few applications are available. Does anyone have a solution for this problem. I am running Windows 7. Could it be an incompatibility with the new motherboard? The reason I re-installed Creator 2012 is because the option to capture audio from the sound card disappeared after the new motherboard was installed, even though the new board had the same sound card as the original board.
  7. I am having the same problem. I tried to reinstall Creator 2012 but I keep getting the message that the installation was interrupted. The installer left very extensive log files. What should I look for in them?