I am having the same issue as Aaron101, the only thing is I don't understand why I have to buy a new program, when one of the reasons I bought my computer was because it had a Blue Ray player on it. It isn't the consumers fault that the blue ray player has no upgrades. I have movies that I have purchased in good faith that my blue ray player will play, but each time I try, the say my player needs to be upgraded. I need the upgrade for my computer, or I need a download for a free new blue ray player. Thanks for your help.