I was able to get to the area you mentioned but I was unable to paste the information that you wanted to see. Would you be so kind and give me the information to place the screen capture you requested?
Brendon-You are asking the right kind of questions but I don't think that I will be able to adequately answer them. Installation of NXT pro was in late November. I made about 15 cds since then. In January I spent a lot of time with an online tech who worked long hours trying to find the anwer to my problem. Somewhere along the way I noticed that NXT was now recognizing my burner when nothing had really been "fixed". There is a button that allows you to pick your writer speed and sometimes this button does not appear so I am unable to pick my speed. The last time I worked with tech help they clicked on the button (which somehow appeared) and my problem was "solved". I fear that I will have to either a) pay once again to get this problem fixed or use an older version of Roxio which worked for me in the past. I have turned off my i-tunes burner for fear that I may get a conflict between software. Last night I had to burn a cd so I used my windows media burner which worked like a champ. I'm sorry to say that I did not notice what the tech experts tried. All I know is that my aiblity to burn mix cds has been curtailed by the inablitily of the software to work.
Hello-A few months ago I bought Creator NXT pro, loaded the installation cds and was making my own mix cds in no time. Within the last 2 months Creator is not able to recognize my CD burner. I have paid tech support twice to help me with the problem only to have the problem return. I am tired of forking over money to get a band aid and would prefer to find a method that makes my program burn cds like it used to do. What kind of information do I need to supply to help get a solution?