I have just purchased (9.2.13) Roxio Easy VHS to DVD for Mac and iupon installation did the update. I have a Mac OSX 10.8.4, with ample RAM and storage and IMovie '11. After making all the connections, I still have no video, but I do have audio. I have tried 3 separate video cables and still no video. After sending my request for Support and being told the system cannot respond and to email with the provided email address. The email was returned as no delivery to said address. Since Roxio cannot provide any support does someone else have a solution?