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tinkerbell217

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About tinkerbell217

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  1. tinkerbell217

    Photoshow Stopped Working On Windows 8.1

    Sorry about the double post. Microsoft did get back to me with the following info: There was an issue with the security update KB3087040 for Flash player for Internet Explorer which caused this error: An ActionScript error has occurred. However, the problem has already been corrected with the release of KB3089023. See this support article for more info: https://support.microsoft.com/en-us/kb/3089023 Without the latter update installed, you leave your system open to attack from the Flash vulnerability that the patch was designed to address: https://helpx.adobe.com/security/products/flash-player/apsb15-23.html Not sure it will help Roxio but you never know.
  2. tinkerbell217

    Roxio Photoshow Will Not Open

    I'm back, sknis! Update on Roxio desktop not working. You are right. After contacting Microsoft who did not have a solution, I got in touch with the GeekSquad (forgot I had the service-YIKES!) and they confirmed my hunch that the following update was the culprit. They also confirmed that PhotoShow will not work with Windows 10. "Security Update for Internet Explorer Flash Player for Windows 8.1 for x64-based Systems (KB3087040)" I finally installed Windows 10 and tried to use the online PhotoShow and so far it has worked. I have not done a full show so we'll see how that goes. If I find another software that works with Windows 10 that is what I'm looking for, I'll let you know. I just have to do research on how to share a show. I've been reading up on YouTube. Only want to share with family and friends. As always, thanks for helping!
  3. tinkerbell217

    Photoshow Stopped Working On Windows 8.1

    I'm back, sknis! Update on Roxio desktop not working. You are right. After contacting Microsoft who did not have a solution, I got in touch with the GeekSquad (forgot I had the service-YIKES!) and they confirmed my hunch that the following update was the culprit: "Security Update for Internet Explorer Flash Player for Windows 8.1 for x64-based Systems (KB3087040)" I finally installed Windows 10 and tried to use the online PhotoShow and so far it has worked. I have not done a full show so we'll see how that goes. If I remember correctly, there's a limit of 200 photos? And can't add my own music? If I find another software that works with Windows 10 that is what I'm looking for, I'll let you know. I just have to do research on how to share a show. I've been reading up on YouTube. Only want to share with family and friends. As always, thanks for helping!
  4. tinkerbell217

    Roxio Photoshow Will Not Open

    No luck with the new download. Luckily, I finished all my shows before we left and made dvds based on your postings that PhotoShow was in trouble. Major thanks for that info. Haven't tried the other program since I'm definitely going to download Windows 10 now that my PhotoShow has died. I was going to delay that decision as long as I could since I liked PhotoShow so much. Such a great program that they messed up and abandoned. Thanks for all your help.
  5. tinkerbell217

    Roxio Photoshow Will Not Open

    P.S. The following is the only new update to my computer: "Security Update for Internet Explorer Flash Player for Windows 8.1 for x64-based Systems (KB3087040)" I believe Flash Player is involved with Roxio somehow, but really clueless after that.
  6. tinkerbell217

    Roxio Photoshow Will Not Open

    Nothing I did to the computer. You never know exactly what the automated updates really do to the computer. Everything else is working. I have Windows 10 waiting to be downloaded. I was waiting until I finished this vacation before making that decision. I printed the info you supplied on another program similar to Roxio and bookmarked the info on programs compatible with Windows 10 but have not read. Have you had any feedback from anyone who upgraded to Windows 10 and has Roxio? Not sure how to do a new download. Do you uninstall first? Then, go to My Account~Software Downloads~Photoshow 6? Luckily, for me, I really never had any MAJOR problems since first using whatever the name was back in 2003 or earlier. I remember Simple Star. But I initially received it through Comcast. Thanks Again!
  7. tinkerbell217

    Roxio Photoshow Will Not Open

    Premium membership. I am using the desktop version. Thanks for stopping by. Do you have an alert that a question has come in?
  8. tinkerbell217

    Roxio Photoshow Will Not Open

    Used the program in late September. Just returned from vacation and program will not open. Any clue what could have happened? Thanks. Windows 8.1 and IE 11
  9. tinkerbell217

    Corel Support

    No, I did not contact the US offices you mentioned. I was so focused on the support code, I forgot about the bigger picture. Thanks for he idea.
  10. tinkerbell217

    Corel Support

    Just curious. Do you know who CBI*ROXIO PHOTOSHOW (cleverbridge) is? This is who I purchased Roxio Premium PhotoShow from. However, there was no support code from Corel as stated in your pinned topic of 2/17/2013. The whole thing seems very strange. The email I received from them gave me a link, but cannot use the link without the CD Key or registration info. But the only info they supplied is invalid. The email also shows: cleverbridge AG Management: Christian Blume, Peter Blunck, Dr. Oliver Breme, Martin Trzaskalik, Craig Vodnik Supervisory Board: Dr. Michael Inhester (Chairman) Registration: HRB 58900 Commercial Register - Local Court of Cologne I'm guessing in Germany??? I received an email reply from Digital River, an authorized reseller of Sonic Solutions. They had no info on my purchase. I replied back and asked them about cleverbridge, but they have not replied. Any information you can provide will surely be appreciated.
  11. tinkerbell217

    Photo Editing

    I've tried everything to register the product to get the CD-Key or Serial Number so that I could submit my one-time question before the 14-days expire. I've received 3 email replies but none give the info needed. Maybe one day it will work and I'll be surprised. Guess it will be easier to edit photos before uploading to PhotoShow~~I just need to remember to do it! Totally exhausted! Thanks for all your help.
  12. tinkerbell217

    Dvd Burn (Blurry)

    My mystery now solved! Thanks.
  13. tinkerbell217

    Photo Editing

    PC Windows 8 64bit, premium membership. I did use the desktop version. I did not know the online/desktop were different. I used the online version and tried to edit the red-eye. It did a great job but when I clicked on finish, it timed-out and said "Sorry...". I've tried 3 different times and no luck. It shows it is Beta version, is that correct?
  14. tinkerbell217

    Dvd Burn (Blurry)

    Thanks for the info and your time. Good idea about your challenge. Haven't had a chance to have someone else look at the old cd shows but I did look at them on my new pc. I was a little worried that they might be blurry but they were not. I know very little about cd/dvds. I have a Sony dvd-r disc. Just tried it and the photoshow is no longer blurry. While looking up something else, I read the Roxio info and there it was~~burn a dvd. DUH!
  15. tinkerbell217

    Photo Editing

    May 17, 2010 Photo editing online Just released today! Now you can edit your photos when making PhotoShows online. Crop, remove red eye, adjust levels, and autofix photos. It's easy and fun to use, and your PhotoShows will look even more polished. Go to the Music & Photos tab when making a PhotoShow to access the photo editor. Was this feature discontinued? It does not show up in my version.
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