I left my roxio GameCap HD PRO sitting for a few months. I uninstalled & reinstalled the software. Then, I procedded to start it up. I entered the program "Roxio Game Capture HD PRO", & hit the CAPTURE button. The orange "Loading..." window appeared for a split second, disappeared, & I waited for over 30 minutes & got nothing, yet the "Roxio Game Capture HD PRO" window was still up. I need help! I sent the logs as .txt files so you guys can inspect & see what's going on.