Do I need to provide more proof or am I good to go?
Good suggestion. However, I don't think I still have the CD.
I don't need hardware so hopefully I won't have to wait months. I can't do customer support because my 14 day trial expired so this is what that pinned post said to do.
So does this mean my information was forwarded to Roxio?
Hello,
I purchased a Roxio Gamecap HD Pro but unfortunately I don't have a CD drive on my computer. I do, however, have proof of purchase because I already registered my product. I would greatly appreciate it if a guru could send me a download link for the software.
Thanks!
Ray
P.S.
This image has the CD key edited out.
Need Software Download Link - Help Me Gurus!
in Installation/Uninstallation/Update
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Sure did. Does that mean I'll get an email later?