I upgraded from Creator 2011 pro to Creator NXT2 and used the same sound - video capture - tried it on 1 desktop computer and 3 laptops with same happening. Video is picked up....the sound does not capture without a lot of crackling noise that makes the sound unable to listen to. I put the 2011 pro back on after deleting the NXT2 program and it works well. I bought a second capture device and the same result occurred...video fine, audio crap. Is there a capture device that works with BXT2? I disabled the other sound devices but no difference (One computer would not recognize that a capture device for sound was even there. Very disappointed in my upgrade at this point.