I just got the Easy VHS to DVD 3 plus version for Christmas. I have installed it and then hooked up the usb connector and I can preview the video and audio just fine. When I click the record button, video preview screen goes green and the audio plays for a while, then the video screen will re appear but is a bit screen image with patches or several scenes and nothing usable. When I hit stop, it says finishing but then puts nothing in the captured video files. Please help if you can. I am not computer smart and I just want to use this product. It says easy but it has been nothing but frustration for me. Thanks for any help.
I have windows 7. I also have a Compaq Presario desk top computer that it is loaded onto.