I have a Roxio GameCap HD Pro that I got for Christmas. I understand that many people were having a problem using the software on Windows 8 but so far to my knowledge I under stand that the Windows 8 problems were fixed and I was using the product with great results and no problems at first.
I am using an Xbox 360, I am setup using HDMI cables, and I have a Gateway Laptop running Windows 8. This is not the problem since it was working with this setup.
My problem is a blank, purple preview window using the recording software. Like I said above the software was working and has now stopped. I can record videos still but I have no preview so I don't know if everything is the way I want it or if I need to adjust anything like the quality or the brightness. I still hear game sound coming from the software just no video preview.
When this problem first occurred I noticed that my input changed from HDMI to component and when I set it back to HDMI it was working until I pressed Start Capture. After that it kept happening so I changed the input from HDMI to component and back to HDMI and that worked for a little while but now that doesn't even work. I tried uninstalling and re-installing the software but that did nothing.
Does anyone have a solution? If anyone needs any other information that I did not already provide please say so and I will fill you in on the missing details.