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I just purchased a copy of Toast Titanium 17 Pro yesterday but had problem burning on a BD- disc. The error message:Could not record the disc because of Mac OS Error.Result Code = -9999appeared after encoding is complete. I am running OS 10.13.6 on an iMac with a Samsung SE-506AB disc drive. Any suggestion as to how to solve this problem?

After deleting a quite few old files in the library the issue of not burning a HD file has disappeared. However, when I convert a video_folder to a video file it stopped in the middle so a 2-hour video becomes only 22 mins long. Also, when clicked on the option button the program crashed. Very frustrating!

Yes, prevent app nap is no longer available in Toast Titanium 17 Pro.

I understand the issue with the drive of the computer going to sleep mode and have taken steps to prevent that. In fact, I have no problem burning the some file on the same media using Toast Titanium 16. The problem only occurred with TT17Pro.

Since I installed the 12.1 update to Toast 12, it kept crashing when I tried to burn a HD disc. Is there is a patch for it or a blu-ray plugin?

I have the same problem with updating to 11.2(3175). It didn't work even after I renamed the folder and/or the app itself. I even tried to download the update from Roxio and when I clicked on the installer there is an error message saying `"install Toast 11.pkg" can't be opened because it is from an unidentified developer'.