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About xrats

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  1. xrats

    Feeling Very Cheated By Toast 11

    Yeah, I realize this. I'm a filmmaker and I've got to send out some Blu Rays to a film festival... as of late they usually take HD downloads, which are much easier to deal with. I've got my film all converted to MPEG 2 format, went to plug it into Toast 11 and try to burn a Blu Ray, that's when I discovered the issue. I'm trying to get a refund now. I may upgrade to the Pro version if I can't find another way to make the Blu Rays.
  2. xrats

    Feeling Very Cheated By Toast 11

    Gee, I wonder why I got the impression that it burns Blu-rays... http://www.roxio.com/enu/products/toast/default.html?rTrack=m_pro_toast - "Burn CDs, DVDs or Blu-ray discs..." (This is under the Titanium listing not the Pro) http://www.roxio.com/enu/products/toast/titanium/overview.html "Toast is the easiest and fastest way to burn your digital media on to CD, DVD or BLU RAY for both Mac and PC." http://www.roxio.com/enu/products/toast/titanium/burn.html "The easiest fastest way to burn CDs, DVDs and Blu-ray discs" http://www.roxio.com/enu/products/toast/titanium/capture.html "...Create stunning Blu-ray video or HD DVD discs..." - Here, I finally see their astricks (on my 10th visit to the page) for the plug-in. I emailed them about it over 24hours ago.. i know that's not a ton of time, but I'm used to customer service on other sites getting back to me much quicker.
  3. xrats

    Feeling Very Cheated By Toast 11

    Yeah, bought it through the Roxio website. I guess I'll ask for a refund. Not sure I want to give them anymore of my money though, since they can't bother to get back to me about this. I'm just really displeased by their very sneaky way getting more money out of us.
  4. xrats

    Feeling Very Cheated By Toast 11

    I've used Toast for a long time, overall I've been happy with the program. But I just upgraded to a Blu Ray burner and my old version doesn't support it. So I came here, looked at the Toast 11 page for a while, it says all over the site that it burns Blu Rays. So I go ahead and upgrade. I install it, go to burn my 1st Blu Ray and I'm instantly asked to buy a Blu Ray plug-in for another $20. That's not mentioned anywhere I can see... but I see plenty of places that it says it'll burn Blu Rays. I'm guessing that their vague wording actually means it'll burn data Blu Rays and not playable movie Blu Rays... but I'm not seeing any astricks next to where it says burns Blu Rays. I'm extremely displeased! You have to make that very clear to the buyer that you'll have to shell out another $20 to get the full benefits, that are very implied on your website, in the original purchase. I can't possibly be the first person to run into this problem.