No change, Scanner still crashes when Creator NXT 3 is installed. REMOVE it, and NO ISSUES with scanner.
I HAVE however, used that technique of post re-install successfully elsewhere.
Brendon, thank you for setting the record straight. The reason I am suspecting the issue is with a driver conflict between Creator and the specifically just ONE of my scanners, is that the program and other HP scanner works fine when C-NXT3 is installed. That's just not the scanner I use as it is a multi-function device that lacks the speed, resolution and accuracy of my once expensive (now dated) dedicated scanner.
The reason I am so adamant about the Win 10 compatibility is that I both checked C-NXT3's compatibility BEFORE I purchased to make certain the issue with the CD/DVD drives was properly addressed and that NXT3 uses the newer style filters to address the drives. Here is a site that still remains on the 'net today that shows ver 3 is Win 10 certified. http://www.corel.com/au/corel-and-windows-10/
As the product developed and C-NXT4 superseded ver 3, they replace ver 3 on that info page. That doesn't mean that ver 3 LOST it's certification. Three times now, I have validated thru the sales/chat and with the assistance of tech support that C-NXT3 IS MOST DEFINITELY WINDOWS 10 compatible.
Windows 10 is a fresh (two weeks) install and clean (not over any other OS). Creator NXT 3, is also a clean install on a newly formatted drive.
The scanner is my trusty HP ScanJet 8200 series. I have used this successfully with many MS OSs.
The software that is affected is HP's Solution Center 22.214.171.124 which is also working for my much newer OfficeJet Pro 7780, (which seem unaffected)
When Creator NXT 3 is installed on Win 10, the scanner will operate and the image is scanned into the Solution Center. At the end of the scan cycle, Solution Center crashes with the message:
HP Scan Application Resources has stopped working A problem has caused the program to stop working...
I use HP Print and Scan Doctor to diagnose and fix issues. It has ALWAYS worked in the past. HPPSdr is my goto with ANY printer or scanner hiccup! This time., no difference. It says there are no issues found.But once I remove Creator NXT 3, the scanner works without issue.
Three days, two tech tickets, and a request from sales to escalate tech service, and still NO CONTACT from tech support... sad sad sad, for Corel.
At this point, for the very few times I use Creator, it gets the back seat, NO INSTALL ON WIN 10! As soon as I can. I will add another drive with Win 7 to dual boot as I find Win 7 handles legacy programs MUCH better than Win 10. That's where Creator 2010 SE will go IF I can ever get a refund for NXT3
If anyone has experienced HP scanner driver issues and has a resolve, please let me know.