I bought and downloaded Easy CD and DVD Burning from the Roxio website. (also the Extended Download Service)
I've had huge problems installing this, and wanted to access the Roxio Support, but find I need a 'support code' which I am meant to have been sent after registering the product. I registered the product, and can see it listed as such when I sign in to their site, but have nothing from them that is a code. Am I missing something here - maybe someone can tell me how to get in touch with Roxio?
Failing that, maybe someone can tell me how to sort the installation, bearing in mind I'm not a techie,
I'm using an Asus Notebook with Windows 8. In brief - installed the program, which didn't work, various problems. Read that removing and reinstalling Asus Splendid should cure this. Did that and it didn't! Now Roxio and some other programs failing/seized up. Did system restore. Have tried twice more to get Roxio working, but now installation gets part way through set up/installation wizard and demands I 'install Roxio Creator NXT before installing content.' As I haven't got that, I've reached a dead end.
Thanks for reading this, any advice (in simple words please) would be appreciated!