27 April 2010
Thanks for your reply.
1 Relieved that 56 passes might be enough. I was planning to expose the system to a prolonged test over the coming holiday weekend.
2 I shall download one of the free hard drive testers ( Seagate Seatools ) and give that a go.
3 The Fix and Enhance was not a free program but the Fix and Enhance Photos subset of EMC8 Photos (part of the Photosuite application).
4 The overheating was caused, I think, by the room temperature and possibly the proximity of items near the outlet fan which when I was running the Windows Diagnostic Tool would cut out without warning. This has happened once before last year when programmes would stop without warning. When I ran the 56 passes I put my laptop on raised "chocks" to improve the airflow this worked fine and the laptop ran cool.
5 I looked at the error 0xc0000005 on the windows site and my interpretation is that some outside event caused a conflict with Windows. I think that the event is associated with Roxio hence Windows refusal to work the Photosuite element of EMC8. I had checked into Sound Editor at the same time and that worked OK without conflict generating an error message.
6 Windows has always had an uneasy relationship with Roxio right from the time I first installed the program some 5 years ago ( since then it has been uninstalled/installed countless times in response to trouble).
7 My other programs work fine.
8 I take the point about reinstalling the operating system and I had that done on 1st April 2010, using the Windows System discs, by an outside specialist. I installed Roxio EMC8 on 2nd April 2010 and it was then that my Media Import and Photo problems started. My response to that was to uninstall Roxio and to look at creating a clean sheet firstly by using System Restore. System Restore will not work to the dates I selected and so I went to sort out the problem by looking a things with your help (Smart Defrag,Revo Uninstaller).
9 Sorry about inflicting War and Peace on you (above)! However I shall try the hard drive test you suggest and let you know how things stand.