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Gault Sound & Cinema

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  1. Gault Sound & Cinema

    App Crash - No Sound

    Hi there, Sent an email up for warranty support as I installed today and cannot seem to find the issue... hoping someone here will have a better idea! Installed program without USB attached, ran program, no kinks. Went to capture video, plugged in VCR to the USB adapter and plugged into computer when it prompted me. I immediately got an error saying it ran into an unexpected error. Program was closed. Every time I open the program, as soon as I choose my option of recording a DVD or VHS, it generates the windows error. However, I can move the error aside and the program works fine. The record path properties work, 16:9 etc. etc., video looks to be what is expected. But there is absolutely no sound. I believe the error may be in the driver for the USB-RCA adapter... but cannot find this anywhere on the internet. I attempted the repair after reading these forums to no avail, following directions to a T. I have not attempted a full uninstall/reinstall but I highly doubt that will help. Please advise. Regards, Kevin Operating System: Windows CPU Type: Intel® Core™ i7 CPU 950 @ 3.07GHz CPU Speed: 3.07 GHz System Memory: 17.17 GB Video Card Model: NVIDIA GeForce GTX 760 Video Card Memory: 4.19 GB Video Card Driver: nvd3dum.dll Primary Display Resolution: 1920x1080 Secondary Display Resolution: 1920x1080 Hard Disk Size: 1 TB Hard Disk Free Space: 874.64 GB (87%) Download Speed: 4.76 MB/s (38 mbps)