Sorry if I did not make my self clear.
I used the product to create 2 great DVD from VHS tape. When I went to make the third, all I got was a blue screen (the PC was not changed, reboot nothing). So I got a different tape to see if the one I was trying to copy was bad, no ALL tapes I try to copy now have audio only.
I disconnected the vcr from the PC, reconnected to the TV and all tape play fine.
I rebooted the PC, no help.
I uninstalled the application and reinstalled. No help.
I used different USB ports no help.
What I find odd, is that when tape is playing I get a blue screen, but when I press any of the menu buttons on the vcr, I can see the menus on the VHS2DVD preview screen. this tells me that all of the cables are fine, and the USBvideo drive is working, or I would not be able to see ANYTHING from the vcr.
Does that help?