i had bought the roxio creator nxt 2 and since i have bought it i have gotten the product key worked and after installing my pc had crashed and had to reinstall and now my product key keeps saying been used to many times and when i e-mail roxio keep geeting message back stating roxio store can not help with technical issue's and when i call they give me the same address to get help and it keeps doing the same thing so how do i get this fixed or do i just look at this as a loss and go to another programe