I have tried more than one other USB port but still nothing. In device manager neither of the two items you have arrowed appear there. I am fairly knowledgeable on most things computer-wise but this has got me completely baffled.
Because I have important VHS footage to transfer onto computer then I have been left with no choice but to connect my VHS player into the DVD recorder, burn a DVD of all taped footage and then play in on one of the DVD drives of my computer and extract the information that way. It is very time consuming although I do still get good end results.
If I cannot solve the Roxio VHS to DVD problem within the next few hours then I will be forced to purchase a different brand of software in order to carry out this task. I have loads of tapes to transfer and need a system that will reliably work for me.
All help much appreciatede.