So let me tell you the hardware and setup I am using when trying to use my Roxio Game Capture HD Pro, and then I will explain my problem:
-Roxio Game Capture HD Pro
-Roxio Game Capture HD Pro software
-ASUS VS228H-P 22-Inch Full-HD 5ms LED-Lit LCD Monitor
-2 HDMI cords
-1 hdmi cord connects to the ps4 and goes into the input hdmi slot on the roxio game capture hd pro device.
-The 2nd hdmi cord goes into the output hdmi slot on the roxio game capture hd pro device and goes into my hdmi monitor.
-The USB cord connects to my pc from the roxio game capture hd pro device.
-I disabled HDCP from my ps4 as shown from the roxio youtube channel:
-When I turn my ps4 on, my screen is just black.
-when I go to the roxio game capture recording software while my ps4 is on and connected, the input is set to hdmi and the status says Ready in green text.
-But when i look at the preview screen, its just black.
-When i just hook the hdmi cord from the ps4 directly into my monitor, i can see picture from the ps4 and play my games normally.
So what can I do to actually see picture instead of a black screen so i can finally start recording?
Please help as soon as possible! Thanks!