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About Getsmithed

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  1. Brendon I can't thank you enough for helping me out and putting hours of your day into trying to figure out my problem. I am currently contacting Roxio and will update this post if I find a solution.
  2. So now what? Is this just not fixable?
  3. There are my codecs. I'm pretty sure I have all the ones you have. You're right, this is quite the saga!
  4. Well I have: 1. Successfully ran a repair of the roxio software. This did not fix the MP4 problem though. 2. Uninstalled and Reinstalled roxio. Still did not fix the MP4 problem I did both with the SP2.
  5. Ok well I am trying to repair my roxio(my project is safe) and I am having a bit of trouble. 1. I have tried the SP 2.0 way, all that did was uninstall then reinstall roxio, I never got the chance to select repair. 2. I went to the control panel>uninstall programs and clicked on roxio. This way let me select repair. The repair ran for 10 seconds then I got this message 3. Ran the Game Capture CD. Got to the part where I am suppose to put in the product key. I put my valid key in that is in my accounts registered products section on the roxio website, and it says my key is invalid.
  6. Here is a video with AC3 audio (sorry for the disgusting mess of food in the video). https://1drv.ms/v/s!As6qoLfH4FawkiUwN7iI1_S_ztee I always get this message when I try to import videos with AC3 audio:
  7. Brendon Hmmmm well when I first bought this computer, windows 8 was installed. However, I am now currently running windows 10. P.S. if you still need a clip with AC3 audio I can give a link. Do you have any idea why my MP4s may not be importing?
  8. The MP4s aren't working for any project but I'll finish my project up then do the repair as soon as possible!
  9. Everyone The video I sent did not have audio when I filmed it sorry about that. Before I repair my videowave, I wanted to ask a question. I'm working on a project right now and am pretty far in it in videowave, if I repair videowave, will I lose my file for the project I am working on? Also none of my MP4 files are able to be imported. Brendon -I went to help>about and I didn't know what to send, so I screen capped and I hope I got what you needed. I downloaded the 2.1 patch if that matters. -I'm running windows 10 (Version 10.0.14393 Build 14393) -All MP4s will not import.
  10. https://1drv.ms/v/s!As6qoLfH4FawkiRlJCGPPu7im27n There is the link. Another thing, I don't know if it really matters, but I couldn't even upload that linked video as an attachment to this forum! OneDrive allowed me to upload it though. Thanks in advance!
  11. By link, do you mean you want me to attach a video or what? Sorry
  12. Hello, I have been trying to import MP4 videos into videowave and every time I try I get this message: Also, whenever I try to import M2TS files, the video is able to be imported, but no audio! I've downloaded the latest service pack and have downloaded the 2.1 patch, but still nothing. I do have Roxio Game Capture HD Pro files on both my internal hard drive and my external hard drive if that matters. Thanks for the help in advance!
  13. By any chance can you help me with the same problem? Thanks