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Hatters

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  1. Thanks again, sknis, for taking the time to help me get my Creator NXT 3 installed. Problem Solved!! I had purchased the software on disc, so I followed the directions which you included in your post, copying the program files to my hard disk and running the set-up from there. It worked perfectly!! Why didn't I think of that? I'll put it down to experience, and move on. Thanks again for your help.
  2. Thank you sknis for replying to my query. Much of what you said was quite new to me, but I will attempt to address each item: * I have attached the dxdiag file to this reply. * I could not find an installation log. I don't think that the installation got far enough to produce an installation log. * I am the only user of the computer, so I am the administrator. * I don't think that "compatibility mode" came into play. I initially tried to install Creator NXT 3 when there was no other Roxio products installed. When NXT 3 would not install, I re-installed an older version (ie 2009) that I have. I then tried again to install the NXT 3 version, with exacly the same result, and the same error message. * I am using a DELL monitor. * The Windows font is set to 96 dpi. DxDiag.txt
  3. I recently purchased a copy of Roxio Creator NXT 3. I am running Windows 7 Professional SP1 (64 bit), which is listed on the Roxio box as one of the acceptable operating systems. However, when I try to install Creator NXT 3, I get the message: "Error. The operating system does not meet the minimum requirements for Roxio Creator NXT. This product will not be installed." The error message then goes on to list Windows XP SP3 (32 bit), Vista SP1 (32/64 bit), Windows 7 Home Premium, Professional or Ultimate (32/64 bit) and Windows 8 (32/64bit), which I assume all meet the minimum requirements. I wonder why mine will not install, when I clearly have an operating system that is on their list.
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