I ordered and paid for the Creator NXT 3. It would not boot up in my Dell XPS 210 and the monitor screen remained black. I called the Roxio service people ,COREL, I believe a nice gal in India who sent another disc.. It did not work either !!!. I called yesterday got some guy in India who kept telling me that my support time had expired. NO HELP, NO REFUND AND I AM STUCK WITH 2 JUNK DISCS !!!!!! Can anyone help with instruction IF NOT another company who takes care of it's customers ??